[Resolved]  ICICIcredit Card — Fake Information by Credit Card Call Centre

Hi,

I had recieved a call from ICICI Credit Card Call center, who said that I have been offered by a Platinum Card of ICICI Bank. For this he said that I will have to pay 2000 annual charges which will be paid back as a reward points of 2000 which I can redeem later while shopping. In the first bill itself I recieved the annual charges bill which I have already paid. After that in the Next bill i didnt got the redeem points for which I asked the Credit Card department. They said that there is no such scheme in the Platinum Card. After that bank has reverted back the money.

Well I need that a strict action should to taken against such employess who make a false commiting to the customers. My Credit Card Number is [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2041
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information