[Resolved]  ICICIcredit Card — Credit Card statement still showing outstanding in spite of paid the full settlement amount

Settlement of ICICI Credit card no [protected]

I would like to highlight my Credit card settlement case wherein ICICI Bank is fooling be since last one month & are not giving me a clearance certificate even though i have paid all the three installments amounting to Rs 21000/- as per settlement letter issued by ICICI. On the other way they have been regularly sending the credit card statements in spite of the settlement letter.Last statement dt.21.2.009 shows O/S of Rs 10706.69 all my payment of Rs 21000/- have been adjusted as regular payment & they are levying other misc. charges.I am attaching the trail mail in this regard with Bank which will highlight how the bank is cheating me.

I would like to this forum to escape from the clutches of ICICI Bank& really need your help for clearing my case & SAVE ME FROM BANK WHO HAVE CROSSED ALL LEVELS OF FRAUD & CHEATING

Details

Rs 28958.52-Outstanding Amount on 11.12.08 when settlement was approved at Rs 21000/- by Mr Ashish Kakar of Sect 8 Rohini, N.Delhi branch ( i have proof of the document of the bank)

ICICI SETTLEMENT LETTER : ICNO1GHZ/122008/8084/3 DT 11.12.08 WHERIN IT IS CLEARLY MENTIONED THAT CARD IS SETTLED FOR RS 21000/- IN THREE INSTALMENTS SIGNED BY ASHISH KAKAR OF SEC 8, ROHINI, N.DELHI BRANCH

RS 21000/- FULLY PAID TO ICICI

1 Cheque no 180530 of Rs 6000/- of ICICI bank cleared from my a/c in last week of Dec08
2 Cheque no 180529 of Rs 7000/- of ICICI Bank cleared from my a/c on 29.1.09
3 Cheque no 180528 of Rs 8000/- of ICICI Bank cleared from my a/c on 19.2.09

PAYMENT RECEIPTS OF ABOVE PAYMENTS ARE LYING WITH ME

TRAIL MAIL EXCHANGED WITH BANK

Dear Mr.Kumar,

We are looking in to your concerns regarding the post settlement waiver and found that we need some more time to resolve your query.

We will update you with the status by March 09, 2009.

Sincerely,

R Ramya
Customer Service Officer
ICICI Bank Limited

ICICI Bank now offers 8.75% p.a. on fixed deposits for 390 days and 590 days, 9.00% p.a. for 890 days. Please contact any ICICI Bank branch.

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This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.



-----Original Message-----
From: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Date: Saturday, February 21, 2009 09:17 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: Product: Credit Card / Old Customer / [protected]@yahoo.com


Title: Mr.
First Name: AMITABH
Last Name: KUMAR
An ICICI Bank Customer: Yes
Product: Credit Card
Account No: [protected]
What would you like to say:
To
Manager
Credit Card Settlement Division

Dear Sir,

Settlement of credit card no [protected]

Please refer to the trail mail wherein my card was settled at Rs 21000/- as per ICICI letter Ref:ICNO1GHZ/122008/8084/3 DT.11.12.08 in 3 instalments (Dec08 to Feb09)from ICICI Bank, S D Tower, Sector 8, Rohini, New Delhi

I would like bring to your notice that all three cheques amounting to Rs 21000/- have been paid from my a/c & you are requested to send me a statement with Nil balance.Details are as under

1 Cheque no 180530 of Rs 6000/- of ICICI bank cleared from my a/c in last week of Dec08
2 Cheque no 180529 of Rs 7000/- of ICICI Bank cleared from my a/c on 29.1.09
3 Cheque no 180528 of Rs 8000/- of ICICI Bank cleared from my a/c on 19.2.09

I think above details are enough for sending me a zero balance statement .

Thanks & regards

Amitabh Kumar
mob [protected]


Dear Mr. Kumar,
For quicker resolution of your query/request, please write to us through the "E-mail Us" option at our website, www.icicibank.com
We inform that the waiver would be given once the payment is made according to the settlement letter.
We request you to make the payment as per the letter and write to us for the waiver of the charges after making the complete payment.
Sincerely,
Abhilash Reddy Chada
Customer Service Officer
ICICI Bank Limited
Season's Greetings! Hope the New Year brings you and your family joy & prosperity and make our relationship stronger than ever
ICICI Bank now offers 9.75% p.a. for fixed deposits. Choose from tenures of 390 days, 590 days and 890 days. Please contact any ICICI Bank branch
Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking>Cards>>Credit Card>>View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.
Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com
CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
-----Original Message-----
From: amitabh kumar ([protected]@yahoo.com)
Date: Monday, January 12, 2009 07:15 PM
To: MIT Cards ([protected]@icicibank.com)
Subject: Product: Credit Card / Old Customer / [protected]@yahoo.com
Dear Mr Jitendra,

Sub: Settlement of credit card [protected]

I would like to clarify that against my Credit card dues of Rs 28958.52 as per statement dated 22.11.08, the card was settled for Rs 21000/- as per ICICI settlement letter dated Ref:ICNO1GHZ/122008/8084/3 DATED 11.12.08.Letter duly signed by Mr Ashish Kakar Of Sector 8, Rohini Branch.

Against the settlement of Rs 21000/-, I have issued 3 cheques

1. Chq 180530 dt 19.12.08 of ICICI of Rs 6000/- ( cleared from my a/c in Dec08)
2. Chq 180529 dt 18.1.09 of ICICI of Rs 7000/-
3 Chq 180528 dt 18.2.09 of ICICI of Rs 8000/-

Valid receipts against above payments are lying with me

Above points should not leave any ambiguity & i should be issued a zero dues statement after clearance of balance cheques of Rs 15000/-

Thanks & regards

Amitabh Kumar
Ghaziabad
mob [protected]
E-mail address: [protected]@yahoo.com
Telephoneno:+[protected]
Correspondence address: 60 B REGAL
SHIPRA SUNCITY
INDIRAPURAM

City: GHAZIABAD
Country: India
Pin Code: 201010