Dear Sir/Madam,
Despite having paid the outstanding amount for Rs. 2606.51, I had initially raised a dispute, but decided to settle the amount in full. Due to the banks own fault, as admitted by the customer service representative, request number SR[protected], the amount was twice credited back and again I was charged for that amount despite having canceled the card in February 09 and having paid the outstanding amount, except for Rs. 64, which I refused to pay as this was charged when I had paid and had a zero balance.
Please make note that these people have harassed me repeatedly despite requesting for cancellation, which they promised three months ago and also promised to stop harassing me after settling their amount. According to the email I received on 2-04-09, I have again been charged for what I have already paid of Rs. 2606.51. Please, something has to be done against these fraud banks and make them stop harassing innocent poor victims.
Regards
Prashanth Jayaraj
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