[Resolved] ICICIcredit Card — Reward Points | |
As of Feb 2009 i had a balance of Over 15000 Reward points to the credit of my Credit card. But to my surprice the March Bill received in April showed NIL. On telecalling I was informed that hte reward points have been transferred to i mint - and given a Referance number and telephone number. It took three calls and 15 days to received the so called I mint card. But now I am tired of trying to Register myself with the i-mint web site which is NEVER available. Why has the ICICI service gone so bad - If you dont want hte customers far haivng grown so BIG, pl let us know, Dont make us RUN and feel BAD. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
6 Comments | |
Comments
i am satish varma i have been using my credit card since 1 year after recieving of my credit card ICICI customer care people has called me and said for evrey 100 Rs you spend u wiill be geting 2 points later which can be withdrawled but before 3 months i recieved the credit card bill where they have said that your rewards point have ben transfered to imint card program and for reciening those ireward points i need to apply for reward points where we are charged
Reply
Dear sir,
My name is venkat rao iam using icici credit card last 1 year, now i want see my total accumulated points and what is mail id to see points
with regards
Venkat rao
My name is venkat rao iam using icici credit card last 1 year, now i want see my total accumulated points and what is mail id to see points
with regards
Venkat rao
Dear Mr. Ramanan,
Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – Imint card’ as the subject line. Request you to provide the relevant details of your credit card and Imint card along with your full name and contact details.
We will be happy to help you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – Imint card’ as the subject line. Request you to provide the relevant details of your credit card and Imint card along with your full name and contact details.
We will be happy to help you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
I am totally fed up with icici. I strongly agree that ICICI bank is providing bad service towards customers on reward points. I have balance of 2500 points. I tried redeeming those points so many times. I tried calling to customer care, they were telling that they are not dealing with reward points redeeming request and they gave third party vendor phone number. I called to them but they told me that my account details are not with them. After some time I called to customer care, but this time they provided me list of item to which i can redeemp my points. Based on that list I called to customer care after few days and ordered the item. They processed my request that time itself. But after few days I got message to my mobile stating that they were unable to process my request due to the out of stock of that item.
I finally came to conculsing that it is very difficult to trust ICICI in their service and I stopped using card. I am using other credit cards i dont face this type of problem.
I finally came to conculsing that it is very difficult to trust ICICI in their service and I stopped using card. I am using other credit cards i dont face this type of problem.
Hi
I am Bijay Majhi, i am using ICICI Credit card last 2 and half year, i am not claimed my reward point, as per my statement i am getting total number of reward point, i am not claimed my reward point, but certainly i saw the last month statement my reward point is zero, i am not understand why this things happened
please sent a mail to me
Regards
Bijay Majhi
I am Bijay Majhi, i am using ICICI Credit card last 2 and half year, i am not claimed my reward point, as per my statement i am getting total number of reward point, i am not claimed my reward point, but certainly i saw the last month statement my reward point is zero, i am not understand why this things happened
please sent a mail to me
Regards
Bijay Majhi
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