[Resolved]  ICICIcredit Card — Foul Play by Recovery Agent

Settlement of the Credit Card was declared by the company settlement department along with the issue of settlement letter. Company had sent their collection agent to whom the cheques were issued for the month of feb and march.

Regular account balance was maintained but the company did not represented the cheque and debit my account.

Further to the above, company ICICI Bank had frozen my account carrying balance more than the settlement amount.

Visited ICICI Head office in Bombay and in Delhi, bank does not have the records of the cheque issued to the recovery company.

Further to the above on representation of the receipts along with the copy of the cheques issued at rohini branch, New Delhi. Bank official claims that the receipts issued by the settlement agency on behalf of ICICI Bank Credit Card department is fake.

The Bank after 15 days of regular followup unblocked my salary account with a debit of Rs. 8000 without intimation on the prior and defaulting the arrangement made by the credit card division.

Wish to unlink my salary account and settle the outstanding of my credit card as previous arrangement agreed between myself and the bank.

Regards,
Nishant Grover

e-mail: [protected]@yahoo.com, [protected]@ial.com
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Aug 14, 2020
Complaint marked as Resolved 
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