[Resolved] ICICIcredit Card — dispute transaction | |
on 12 of April someone has made the false transaction of 60, 905/ from Anil and company in Rajasthan (this information is provided by customer care ), for which I recived sms on 13 of April. I have raised the dispute for the trasaction on the 13 of April, but bank is saying that it is in there favour and I have to make the payment which is not possible for me, now I m getting the call from the customer care regarding the payment, saying that payment is to be done otherwise action will done against me, I told them I will pay my due payment that is for the ICICI lomabard insurence. Now I m getting disturbed, so please help me to come out from this problem. Satish Jha [protected] Card no. [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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sir for your information in the month of Oct 2007 I had received my credit card (no [protected]) statement which had five dispute transaction of Rs 2, 500.00, Rs 2, 500.00, Rs2, 500.00 Rs 2865.23 and Rs 4913.27. I immediately contact your customer care and register a complaint which no is SR42889327. After this complaint next month Nov 2007 your bank was credit (back) only three transaction Rs 2, 500.00, Rs 2865.23 and Rs 4913.27 but other two transaction of Rs 2, 500.00 each ware still pending. I again contact to your customer care but they told me your request is pending. In April 2008 your bank was credit one more transaction Rs 2, 500.00 credit.
Sir I want to know about the following facts:-
1. When I register a complaint for five dispute transaction how can it possible that you are solve only three + one transaction and one is still pending after the gap of seven month.
2. when I register a complaint in your cell center they was ensure me that after the register a complaint within 45 days it will be solve. I was register my complaint in four time. Ist time 29 Oct 2007, 2nd time 8 Feb 2008, 3rd time 12 March 2008 and the forth time 5 May 2008. But after the gap of 200 days it was still pending.
3. AMOUNT SPEND BY ME AMOUNT PAID BY ME DISPUTE AMOUNT
a) Sep 07 7, 998.66 7, 990.00
b) Oct 07 7, 998.68 7, 990.00 15, 278.50
c) Nov 07 6, 833.33 6, 830.00 5, 792.97
d) Dec 07 9, 183.35 9, 000.00 6, 521.84
e) Jan 08 13, 725.00 13, 725.00 7, 117.66
f) Feb 08 8, 069.00 8, 069.00 7, 744.86
g) Mar 08 NIL NIL 8, 208.76
H) Apr 08 NIL NIL 6, 377.28
The above amounts which was spend by me was paid in time but your bank was charge INTEREST + LATE PAYMENT FEE + SERVICE TAX in every month. Is it possible that if someone paid his amount well in time your bank was charge the such type of charges. If no please give the region.
On 17 May 2008 I was received a letter from your side which ref no is CC/28-04/81646 dt. 12 May 2008 which they mark me they may impact my credit history and they share this with credit bureaus. For your information I already register a complaint in BANKING OMBUDSMAN WHICH COMPLAINT NUMBER IS[protected] and even after this if you are harassing me and given this type of letter I will be register a complaint against your bank in consumer court and publicity in newspaper