[Resolved]  ICICIcredit Card — they have blocked my saving account for credit card payment, and not even unblocking after payment is done

Hi,

I have one credit card of ICICI bank. I used to make regular payments but from last four months because of personal issues i was not able to make the payment on time, Finally these fellow blocked my saving account that is also in icici bank and i am not even able to take out single peny.
Sunday[protected] i called up customer care and raiseD a request, the executive told me once you make minimum payment of 10, 000Rs your account will be unblocked immediately.
Somehow i arranged 11, 000Rs and made credit card payment on[protected].
Now they are saying account will still be blocked till you don't make the complete payment. The total amount due was 26, 000. After fighting and had tough discussion they raised a request with request number SR6993578 and told me it will take three days to get information whether your account will be unblocked or not.
THIS IS REALLY REDICULOUS ON PART OF CUSTOMER SERVICE
Please do the needful.
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Aug 14, 2020
Complaint marked as Resolved 
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sir me pay the 20, 000 rs but my cards is also block
plz staret my cards.
card no.:-[protected]
sir me pay the 32, 535 rs, but my card is block plz
start my card

paying rec. no. :-C[protected](12535 rs.)
rec.no.:-C[protected](20, 000 rs.)

my card no. is:-[protected]

my mob. no. [protected]

ICICI Bank — they have blocked my saving account for credit card payment, and not even unblocking after payment is done

Hi,

I have one credit card of ICICI bank. I used to make regular payments but from last four months because of personal issues i was not able to make the payment on time, Finally these fellow blocked my saving account that is also in icici bank and i am not even able to take out single peny.
Sunday[protected] i called up customer care and raiseD a request, the executive told me once you make minimum payment of 10, 000Rs your account will be unblocked immediately.
Somehow i arranged 11, 000Rs and made credit card payment on[protected].
Now they are saying account will still be blocked till you don't make the complete payment. The total amount due was 26, 000. After fighting and had tough discussion they raised a request with request number SR6993578 and told me it will take three days to get information whether your account will be unblocked or not.
THIS IS REALLY REDICULOUS ON PART OF CUSTOMER SERVICE
Please do the needful.

Personal — Block my card immediately

There is a chance of forgery in my icici credit card account Sombody happened to know my personal details through internet. He has every chance to take money from my account. Please block my card.
Are you beginning to learn now.

This is how this massive fraud called ICICI Bank operates. Millions of people shall be saved if they close their operations with ICICI because the only motive of ICICI is to harass and defraud people.

I have a suggestion. Forget about your saving Bank Account and start afresh with a good bank. you are not the only one ICICI has looted.

Never bank with these bunch of thugs. Drop a mail to me, I am planning to take the bank to consumer court on various issues.

ICICI Bank Credit Card — Not able to raise a single complaint for last three days.

Their are two dispute transactions made on my credit card I called ICICI customer care the moment I recieved the sms for the transactions on 6-10-09 at 1am another at 3 am.
the card has been blocked at that moment however in my credit card statement it credited around 10thousand rs transactaion, I have been calling ICICI customer care for last three times i have made around 50 calls and spent number of hours just to raise case with dispute department and its disgusting that i have never reached that department. staying on hold for hrs.

No efforts taken by the bank to even give a call back for customer who have tried calling them no of times.

disgusting very dissatisfied with the services.
Dear Aarti,

We're sorry to hear about your experience. Please write to us with your contact details and credit card number at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

ICICI Bank — Savings Account Being Blocked

Dear Sir/ Madam
To Whomsover It May Concern

Here is what i have to say " I hold a Savings Account (Salary Account) with your bank. The account was opened for me by my company Sutherland Global Services in 2008 in the month of July when i had joined work. It has been 26 Months now and never i had faced any problems with the Salary Account Until Last Month Shockingly when i got know that i have approximately Rs 40000/- as balance in the account.

Now, My Salary Gets Credited on the last day of every Month and I withdraw my entire salary within the 1st week of the month, But fortunately or unfortunately this time around i had left a balance of Rs 1000/- in the account and later in the 2nd week when i had tried to transact the remaining 1000 Rs, i wasn't able to.

I immdedaitely ranged your so called customer care dept and there i was told that the account has been blocked agains tthe dues of a credit card payment of Rs 40000 approximately. I have been informed that the card was issued to me in the year 2007. I confirmed it twice with your customer care rep, she was very clear that it was issued in the year 2007.
Now here's the question, As per your records this savings account was opened in 2008 which is true and before that i never had any savings account with your bank. So how can someone get a credit card without holding an account ? To this i was given a very sarcastic reply from your customer care agent that there is no need of holding an account inoder to get a credit which i was not aware about. Accepted.

Now My Only Concern is that i have never used any Credit card from any small or Big bank across the world. But still the person who is suffering is me because of this. I was also informed that the details were matching and hence the card was issued, and there is a voter's id card that was given as an identifican proof, I couldnt stop laughing at this, i had never applied for the voter's id card since the time i have got eligible to vote.

After much arguement. I was told that i need to raise a dispute and an investigation would be done which would last for 90 days and till the time the account would remain blocked. i have no issues with that, infact i m more eager to raise a complaint. and I have already raised a dispute with your customer care agent. The reference no. that i was given is[protected], but this reference no. does not help in any case for the time being, Instead i would need a written acknowledgement or an email, but it is being denied at your customer care dept.

Here's a Kind and a Very Humble Request to you to send me an acknowledgement as an email or a hardcopy for the dispute that was raised by me
I do not wish to get my salary blocked for the next month for no fault of mine, i m the sole person earning for my family of 6 members and if the salary gets blocked,
it cant get worst than that. Hope to see a reply.


Yours Sincerely
Kalam Salik.
Dear Mr Kalam,

We apologize for the inconvenience caused to you. Please write back to us with your contact details at [protected]@icicibank.com and we will contact you to address your concern. Kindly refer "731789" in the subject line.

Regards,
ICICI Bank Customer Service Team.

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