ICICIcredit Card — Removal of Lien

i hold a credit card of ICICI bank which i got against the Fixed Deposit with ICICI Bank, i have cleared all outstanding dues and now i want to withdraw the amount of Fixed Deposit but i am unable to do so because it is showing a lien on my credit card i had requested twice and its been more than 15 days but still the lien is not removed from my credit card and hence i am not able to withdraw the amount from my fixed deposit account
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I WAS HOLDING A CREDIT CARD IN 2004 AND THIS IS BEEN SURRENDERED WITH CLEARED ALL THE PAYMENTS. BUT AGAIN SUDDENLY ICICI HAS CAME WITH A 15742/- BILL AND MY ACCOUNT IS LEAN, I AM IN VERY CRITICAL POSITION AND THERE IS NO SOURCE OF INCOME CURRENTLY,
IS ANYBODY WILL RESPOND HOW I CAN COME OUT FROM THIS AND CONTINUE TO REMOVE THE MONEY FROM MY SB A/C? I HAVE TRIED TO CONTUCT WITH THERE LEGAL DEPT THRU MAIL BUT THERE IS NO REPLY FROM THEM.
I HAVE PAID THIS TO ONE OF THERE RECOVERY AGENT ON 2005 AND GOT THE RECEIPT ACCORDINGLY, UNFORTUNATELY I HAVE LOST THAT RECEIPT AND FACING THIS ISSUE.
PLEASE HELP ME TO GET MY MONEY FROM MY SB A/C.

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