[Resolved] ICICIcredit Card — Fake calls for reversal the Late payment charges | |||
I never think one famous bank is behavior like this.Last before month i paid the credit card amount one day late.So ICICI Bank put the charges as late payment charges.Including this late payment charge my card limit was crossed.For that also bank put the Over limit charges.I did not paid any amount for next month then some executive came to my house and promised that he asked the bank to reversal those amounts.After two days i got call from ICICI bank ambattur branch - one person spoken that he is going to reversal those amounts.So i be-leave that call and paid the amount online it self. But when i saw my current month statement that payments are not reversal and again bank has charged the same charges for this month also.After i saw my current month statement only i realized that that call was fake and for collection purpose collection executives are doing like this. My Card No:[protected]XX-9008 Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Hi,
We are sorry to hear about your experience. Please write to us with your complete credit card number and contact details at [protected]@icicibank.com. We will get in touch with you to address your issue.
Regards,
ICICI Bank Customer Service Team
We are sorry to hear about your experience. Please write to us with your complete credit card number and contact details at [protected]@icicibank.com. We will get in touch with you to address your issue.
Regards,
ICICI Bank Customer Service Team
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