[Resolved]  ICICIcredit Card — Credit Card Hidden Charges

Credit Card — hide charges

Dear sir/mam

I manoj k. hold your ICICI CREDIT CARD (visa card) no. 4477 xxxx xxxx 5009. I don’t have any dispute regarding the transaction on my account. But I do complaint regarding your services offered.

They do miss selling to achieve their targets. I made a swap for my mobile, which they offered me for zero % charge & also easy conversion into EMI. But when I received my statement it was totally different seen (full of charges). When I made a complaint through customer care, they were helpless. Next month recovery boy visited to me & asked me to pay initially 5000/- then only your charges will be reverted back. After payment that boy didn’t return back & charges were still there.

Than I made decision to make one time payment rather then paying it into EMI. But the bank executive said fore closer is not allowed, & if it is there they will charge all interest rate in advance of the rest payment.

In the same month I had to swap again but I didn’t wish to have EMI, but in my statement again the amount was converted into EMI. I don’t know without making confirmation call how it was converted into EMI.

I made complaint regarding this but of no use. They didn’t revert me back, not even for money. Now from last 6 month I haven’t received any call for my credit card. Last week when I myself visited to the branch for the same, but one of your officer held me forced me to pay whole amount at once. When you all are least interested in customer’s complaint then why in collecting in money, and to with those customer who themselves visiting the branch for the same.

You didn’t made call for payment, you didn’t look after sending statement to customer, you didn’t look after complaint of customer. You give action against the customer who themselves visit the branch for making payment.

Now how can you demand for the money?

Now you don’t have my cell no. even I have shifted my house. Than also I want to make the payment, because I have used your money. But treatment given to me was wrong. I would like make one time payment (without any charges) & surrender my credit card.

I would like you to contact me through my e-mail ID ([protected]@yahoo.co.in) only, even if I am giving my cell no [protected].

Regards,
Manoj k

Dear Mr. Bohare,

Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4194827' in the subject line.

Regards,
ICICI Bank Customer Service Team

I have mailed you the contact details, but no reply ..

Still no reply... should i have to raise the case against the matter ?? i have all the documents related to it, and i m ready to put on court for it .

Dear Mr. Bohare,

We have received your e-mail. We will get in touch with you at the earliest.

Regards,
ICICI Bank Customer Service Team

Still no reply... should i have to raise the case against the matter ??

Also your Customer Care is worst and no answer till now .

Still waiting... may be 420 is good for your ICICI