ICICIcredit Card — Executives misguiding customers

Address:Bangalore, Karnataka

I have been offered with ICICI HPCL credit card saying that it has Buy 1 get 1 free movie tickets. I checked the website it showed no signs of it.. I called the executive back and he again confirmed that it has the above mentioned features. Now that i tried to book the ticket its saying the my card is not eligible for that offer.

I am extremely disappointed. Its not the problem with the bank. Its the problem with the executives who misguide the customers.
By the way the executive name is Sharath. His number is [protected].

He also told me that he will get back to me with the details of the card showing the above mentioned features. Now I am trying to call this guy and he is avoiding my calls.

Regards,
Abhilash
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Hi,

Please send us your contact details at [protected]@icicibank.com and we'll get back to you at the earliest to assist you with features of our HPCL Credit card and help you acquire one. Kindly refer '3228374' in the subject line.

Regards,
ICICI Bank Customer Service Team

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