[Resolved]  ICICIcredit Card — Forged Signature

Address:Mumbai City, Maharashtra

HI

Can anyone tell me why am i receiving bills for my credit card which i've stoped using long back and the amout of Rs.5900 is been already stolen from my Bank A/c by you people.

Further I would like to inform you that I've never applied for CC, and never signed any application form for the same.

So i need the scan copy of my application form for the same so that i can show it to the consumer court, that my signature are Forged by ICICI bank.

Awaiting for your revert.


Sagar Shahasane

Mob:- [protected]
“ It's so hard when I have to, and so easy when I want to.”





Hi, Mr.Shiva Kumar






Kindly go through the following link....

http://www.rbi.org.in/scripts/NotificationUser.aspx?Id=2627&Mode=0
HI

Can anyone tell me why am i receiving bills for my credit card which i've stoped using long back and the amout of Rs.5900 is been already stolen from my Bank A/c by you people.

Further I would like to inform you that I've never applied for CC, and never signed any application form for the same.

So i need the scan copy of my application form for the same so that i can show it to the consumer court, that my signature are Forged by ICICI bank.


Sagar Shahasane

Mob:- [protected]
“ It's so hard when I have to, and so easy when I want to.”


----- Forwarded Message ----
From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
To: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
Sent: Thu, 15 July, 2010 1:42:23 AM
Subject: RE:'ICICICARE=[protected]' level2complaint/ Credit Card

Dear Mr. Shahasane,

Referring to your e-mail towards your credit card 4477 XXXX XXXX 3018.

We inform you that we have not received any revert from you towards your credit card.

We request you to make the complete payment towards your credit card outstanding to avoid further financial charges or you can choose for settlement of your credit card for Rs. 5900.00 which is subject to approval. Please confirm to enable us to proceed with the request.

Looking forward for your co-operation to help us serve you better.



Sincerely

Sachin Patidar
Customer Service Executive
ICICI Bank Limited

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.



Mail Sent to Mr.Avit Shaha...

Hi

This mail is regarding my credit card No.[protected], I've made a transaction of Rs.13000 in the month of March 09, and converted it into EMI, I've been informed by the rep that in the next statement only processing fees will be charged and in the subsequent month EMI will start i.e in the month of May 09.

But to my surprise I've been charged both the processing fee & EMI in the month of Apr 09, I called Cust Care before my Due date and enquire abt the same, He told me not to make the payment and also confirmed that i'll receive call within 48hrs frm ICICI, which i hav'nt received till date.

In the month of May 09 i made the payment of Rs.5821, and also called Cust Care to update the same..I did'nt paid EMI for the 1st month, which i was not suppose to pay as it was a mistake from your side, and i also hav'nt paid the extra charges which i am not liable to pay for,

your customer service is so pathetic, that i finally give up calling it, as i was very confident that they dnt hav solution for my problem, and they dnt even bother abt the customer, Whenever i called cust care i've just wasted my time and money,

I am posting this mail because i am getting calls frm your collection agencies, If after this mail i receive any call frm them i'll pull ICICI in consumer court, and i want my credit records to be clear, why should i pay for your mistakes and negligence.

Your Customer Service is the best way to cause Harassment & Agony to the customers.
I hope to get revert,
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi,

We are sorry to hear about your experience. We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team
Hi

Still didnt got any satisfactory revert from your end, i think nobody bothers about what customer is going through.

Mrs. Kocchar if at all you listening, kindly look in to the issue.

Its a humble request from a customer.


Regards
Sagar Shahasane
Awaiting for revert...Ms. Kocchar
[protected]@yahoo.co.in
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2041
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information