[Resolved]  ICICIcredit Card — Inflated Dues

Address:

Thane, Maharashtra

I, Mr. Pankaj, bearing ICICI Credit Card in the year 2007, having credit limit of Rs. 18000/-; had used the card for only 2-3 mths. Paid the bills for the used amount. Later the bills sent were after due date and the mail ID registered with you was also wrong ([protected]@YAHOO.CO.IN). When contacting customer care, use to apologize, and request us to pay the basic used amount. The same mistake use to be repeated in next month. Then from that day I stopped using the card, and stopped paying the inflated bills which contained late fees, interest and the basic amount which was paid before. Later came to know that the bankers us to remit only the interest and late fee from the amount paid.The bill amount at last came to Rs. 41000/- approx. According to my statements and payment done I have paid Rs. 1891/96p extra in the yr. 2008-09. Since then I use to get mentally disturbing calls for the payments. I use to just ignore the phone calls, since non use to know the fact. In 2010 Mr. Sudeep Sinha (ICICI Bank Exe.) sent me all the statements till date & after having a self audit, he also felt the fault in the system; later he stopped calling me. Last yr. 2012 one of the banks franchisee came to my office for collection and requested to close the account by paying Rs. 9000/- and requested to meet Mr. Abhishek Parekh at thane branch. When contacted he disapproved for Rs. 9000/- and asked me to pay Rs. 14000/- for the closer. I disapproved, saying that instead of paying extra Rs. 1891/96p and also agreeing to pay Rs.9000/-, just for the mistake made by the banks system, which was also agreed by the exe. Later left the office and then no calls were received for the rectification. Now Mr. Jatin Shinde contacted me saying that the matter is in J.B. Nagar office, saying to close the account for Rs. 10500/-, which is followed by a female rep.who does not know the ethics to talk. I had replied to Mr. Jatins mail on 26th Feb. 2013 for the amount Rs. 8215/10p to get approved for the closer, which was been suggested by my C.A. and lawyers seeing the R.B.I rules and regulations.
I hope so some of the emp. of the bank must be genourious enough to negotiate humbly and close the account.

Mr. Pankaj
[protected]