[Resolved]  ICICIcredit Card — Fraud

Address:Maharashtra

On 06th October I received a call from a gentleman claiming that he was calling from ICICI bank and he was calling
to extend my credit limit and as part of this procedure he wanted me to handover my existing credit card to the
local representative which would be then exchanged for a new one.

The ICICI bank representative came to my office on 06th Oct at 1300 and collected this card from me;
I gave it to him after cutting it into 4 pieces and also handed over a photograph and a copy of my personal ID (passport)
He had a valid ID card (name not known)

On Sunday aftenoon I got an SMS alert saying that the card which was given on 06th October was swipped for
82XXX/-. This was a fraudalent transaction and I immediately called up 28307777 and spoke to the ladies mentioned
above. They have assured me that necessary actions would be taken after investigation.

I also received a temporary credit of the same amount while the matter was being investigated, On 1st November the
bank has debited back the amount and has claimed that the matter has been ruled in the favour of the bank , however
this was without informing me and no such documentation was provided proving how the case has closed.

I would appreciate if you could kindly investigate the above matter and help me resolve the issue at the earliest
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,
We have purchased two abroad ticket from Ahmedabad to Chicago for the date of 24/11/2008 through yatra.com, and the amount of the e.ticket is debited on 12/08/2008. During this period a call from ICICI official is arrived from Bombay having call to convert this amount in EMI in three installments. He also told us that the installment will be scheduled w.e.f. 1st November 08, 1st December 08, and 1st January 09. This negotiation has been taken place on 25/08/2008 with Mr.Dinesh Rammalani at Bombay(ICICI Credit Card Dept.) from the[protected], which is presently discontinued. As a result we confirmed ok as introduced the skim, but the physical statement of the schedule has not been sent till this date. In this regards several mails have been sent to reconed in this statement and to send us for our acknowledge. However, till this date nothing has been done in this regard. All of sudden from Hyderabad office at 3.30 p.m.today a call is arrive on our mob saying that your E.M.I. is scheduled w.e.f. 19/9/2008, 19/10/2008 and 19/11/2008 equally. Both the official have presented contradictory matter to this aspect.
Meanwhile, the sum of Rs.3, 100 merely has already been debited on my C.C. A/c. No.[protected], the titanium card. This matter has created lot suffering and cofusion for us. To escape from abide matter even in such a financial matter it is to serious and likely to be launch a criminal proceeding. The responsible official of the bank concern should have realize the seriousness of the law position which will going to be started U/S 114, 118, 120(B), 409, 420(A), 466 & 467 of IPC-1860. It is regretful matter that while on promoting on various skims to achieve the target, baseless promises are being given which has not to be completed, which they know very well. However, to deceive the public such type of promoting skims just to attract the clients are being launched which are never be completed and innocent public are being cheated. We solemnly declared here that the matter above stated is true and correct under the provision of law it may be detected on behalf o[censored]s or to be intimated us whatever you like to do to help us to get our-self free of tension or any respective sources to solicit the complain may please be displayed as earliest at your on our above mail address.
Hi,

We are sorry to hear about your experience with ICICI Bank. Please send us your contact details at [protected]@icicibank.com and we shall surely get back to you at the earliest to resolve the matter. Kindly refer "882711" in the subject line.

Regards,
ICICI Bank Customer Service Team.
reference number - 882711. Bank is so admant neither are they sharing any investigating details but are imposing their rules. Just because a common man has not been able to nip connections Icici officials are having a ball. They have no justification but are continously supporting the merchant who is a fraudster
ICICI credit cards are a #1 theives in India. I had a ICICI credit card [protected]. The card was asked to be closed on 29/10/2013 to the ICICI phone banking officer and accordingly the card was closed after payment of the total amount to be paid. No statements received in November and December and suddenly a credit card statement for the closed card for the period of December 03, 2013 to January 03, 2014 has been received on January 16, 2014 for an outstanding amount of Rs.522.04 which includes service tax and interest charges. First of all I would like to know how a statement can be generated for a closed card and secondly how can a card be closed if there is a outstanding amount and thirdly how there can be an outstanding amount since the total amount that has to be paid was clearly informed by the phone banking officer before closing the card and that amount has been paid and lastly what ICICI credit card division has been doing since the past two months why this was not informed in November 2013 and December 2013 and no statements were received in that period. This is a clear cut case to take the icici credit card division to consumer court.

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