ICICIcredit Card — Issue of card settlement | |||
With reference to ICICI Credit card [protected] registered since 2008, I wish to state that the concerned department has approached me for the settlement of credit card in June 2010. But till now it has not been settled. Besides call from various department I agreed to settle down the matter with EMI process but they haven't responded properly. They didn't issue any settlement letter even. After December 2010 I had stopped payment due to this harassment. In April 2011, an authorized personnel named PRASHANT SHARMA called me up for the settlement and told me that he has taken the responsibility to settle down the matter definitely and this time it will be done. But I have to make a minimum pay of Rs 5100/- to go through this process. Seeing his confidence, I made the payment with a condition that he will send the settlement letter within 10 days. But that letter hadn't come yet. Moreover, they are pressurizing me for further payment and has given threat also. Besides creating repeated disturbance over phone they have send collection executive to my residence and disturbed my parents. Now, I am unable to pay their amount according to their condition. I request you to take necessary actions to relieve me from this situation. Was this information helpful? | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We are sorry to hear about your experience.We have made a note of your credit card number.We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.