[Resolved] ICICIcredit Card — Unauthorised transaction | |||
My self Machhindra Mohite ,I am using ICIC bank credit card. Below transiction is not made by me and this is not authorised and bank is deducting from my account. i have received below sms and mail form bank ,after receipt of mail i informed to bank regarding un authorised transction and complaint logged i.e. deputing transction against complaint no.SR[protected]. Your ICICI Bank Credit Card XXXX5005 has been used for a transaction o[censored]SD 277.66 at PAY PW *DOMAIN2HOST.IN (February 28, 2013; 23:22:16 hrs.). Available credit balance on your card is Rs. 22,561.55 and total credit limit is Rs. 37,000.00. Complaiont logged on costomer care no.[protected]. Sincerely, Machhindra Mohite mob no.[protected] Mail ID:mohite.[protected]@cipla.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Hi Atyant,
We understand that our official is in touch with you to address your concern.
Regards,
ICICI Bank Customer Service Team
We understand that our official is in touch with you to address your concern.
Regards,
ICICI Bank Customer Service Team
Dear Mr.Mohite,
We are sorry to hear about your experience. We have made a note of your contact details. Our official will get back to you soon to assist you.
Regards,
ICICI Bank Customer Service Team.
We are sorry to hear about your experience. We have made a note of your contact details. Our official will get back to you soon to assist you.
Regards,
ICICI Bank Customer Service Team.
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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I am Atyant Jain currently in Germany. I would like to register a complaint/dispute against misuse of my ICICI credit card.
There were three fraudulent transactions made from my ICICI credit card on dated 28.12.2012. The details are as mentioned below:
1. Transaction of GBP 236.97 is made at www.SPORTSDIRECT on 28-dec-2012 (02:27:58)
2. Transaction o[censored]SD 104.95 is made at ENTROPAY on 28-dec-2012 (2:06:25)
3. Transaction o[censored]SD 199.40 is made at ENTROPAY on 28-dec-2012 (2:04:08 pm)
As soon as i came to know on my email, I informed the icici and blocked the card and also asked them to revert the transaction but they are saying that since it is a 3d secure authentication, they cannot revert it.
I had already informed that i have not shared this information and the bank is liable to pay this amount as this is not my fault alone.
Please let me know the status update
Regards
Atyant Jain
email : [protected]@yahoo.com
Mobile :[protected]