[Resolved]  ICICIcredit Card — Recovery Agent Wrong Information and harrasment

Address:West Bengal

Hi,

I have written before to care ICICI bank ( [protected]@icicibank.com and [protected]@icicibank.com) but have got no reply.
Trying to call the customer care but saying tried maximum limit.
Due to emergency I have shifted to Kolkata and haven’t paid the Monthly bill for 6-7 months. But I have paid the amount of Rs1,520, the minimum limit last month ( January 2012).

I am waiting for this month bill and I will pay minimum amount for next 2 months and then I will pay the whole amount after May-June 2012, as I have financial issue.

A guy saying himself Recovery Manger saying I will have to pay the whole amount. I am getting call from him also he is saying he will call my office. I said Do what ever you want to do. I will pay according to the monthly statement.
I am getting call from the number[protected] and[protected]. The name of the guy is Ajit.
As far as I know is that I need to pay ATLEAST the minimum amount of the bill. Please clarify.


Regards,
Sadhak
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Aug 13, 2020
Complaint marked as Resolved 
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Few Rectification in the above complain

Hi,

I have written before to care ICICI bank ( [protected]@icicibank.com and [protected]@icicibank.com) but have got no reply.
Trying to call the customer care but saying tried maximum limit.
Due to emergency I have shifted to Kolkata and haven’t paid the Monthly bill for 6-7 months. But I have paid the amount of Rs15, 020, the minimum limit last month ( January 2012).

I am waiting for this month bill and I will pay minimum amount for next 2 months and then I will pay the whole amount after May-June 2012, as I have financial issue.

A guy saying himself Recovery Manger, ICICI, saying I will have to pay the whole amount. I am getting call from him also he is saying he will call my office. I said Do what ever you want to do. I will pay according to the monthly statement.
I am getting call from the number[protected] and[protected]. The name of the guy is Ajit.

As far as I know is that I need to pay ATLEAST the minimum amount of the bill every month and maximum the whole amount. Please clarify.
Dear Mr. Sadhak,

We regret the inconvenience caused. We will get in touch with you at the earliest to address your concerns.

Regards,
ICICI Bank Customer Service Team

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