[Resolved]  Idea Cellular — IDEA IS DOING ILLEGAL BUSINESS THROUGH THEIR RETAIL OUTLETS

Address:

Andhra Pradesh

Hello Sir/Madam This is HARI and earlier i was a IDEA customer and due to not having proper tariff rates i have changed to other network ( M N P ), and after 6 months now there are so many best tariffs are there in IDEA so again i thought to go back to MY PREVIOUS IDEA NETWORK and today i visited to Sangareddy IDEA SHOWROOM, Beside KARUNA HIGH SCHOOL, SANGAREDDY, MEDAK DIST.

I requested them to give me MNP sim card and they have asked me that from which network, i say Vodafone and they simply asked from which network your earlier I said IDEA only due to having some technical problems in AIRTEL and VODAFONE i am changing to IDEA Network again and they have asked me to pay Rs.100/- rupees Extra because of, they won’t get any benefits when we came back to same home network from other network so they asked me to pay the 100 rupees extra i have speak with customer care executive on : [protected] and they have responded for my problem and they have explained that there are no charges for extra 100 rupees and simply only 25 rupees is there for sim card that's all and i have requested them to take complaint on the particular stores but they have not ready to take so that I am explaining all these things and here i am telling to the idea mainthing SO MANY PEOPLE ARE GOING FROM IDEA TO OTHER NETWORKS AND WHEN THEY THINK THAT IDEA IS BEST NETWORK AND WHEN THEY ARE READY TO COME TO HOME NETWORK FOR THIS REASON IDEA IS ENCASHING MONEY 100 THIS IS COMPLETELY ILLEGAL BUSINESS DONE BY IDEA CELLULAR

Showroom Reason: Showroom people are telling that when the people are coming from other network the idea showroom people are giving MNP sim card that is HLR5 MODEL and when the Old idea customers came back to idea network their sims not supported with HLR5 and the showroom people telling that for that reason only they are giving PAID SIMS of HLR3 (THE COST FOR HLR3 IS 100/-) I request to authorities to take necessary action against IDEA.


Because Idea should take care of sims matter and they should give with 25 rupees as per TRAI act but IDEA IS NOT FOLLOWING THE RULES so I demand to take necessary action against the idea


And so necessary justice to the customers of IDEA.


Thanking you for your action


Regards
K.HARI
SANGAREDDY,
MEDAK DIST
[protected], [protected]