[Resolved] Idea Cellular — Number barred due to ID Verification | |
Respected Sir/Madam I am Harinder Preet Singh R/O Ward No. 5 Town & P.O Lohian Khas Tehsil Shahkot Distt. Jalandhar I am subscriber of Mobile No. [protected] from October 2003. Before a few months I went abroad so that I was, nt able to clear my outstanding. But when i came back i visit on companies Jalandhar showroom and clear my outstanding was 2276/- . When I asked to start my Outgoing they replied this no. has been suspended and is for sale now. I paid 376/- again to get the No. back and they issued me New Simcard and I provided the copy of my passport and one photograph. After that i recieved a call on my alternate no. [protected] from the verification agency for asking my address and then i replied for their query of tehsil is SHAHKOT. But in my Passport it was written NAKODAR because when passport was issued ten years before NAKODAR was our Tehsil. I visit again to companies authorised office Batra Communications on Nakodar Rd. Jalandhar and provided my copy of passport again for verification. After a few days they Again said me to Provide any other docoment on which Tehsil written as SHAHKOT So i vist again there and provide copy of my VOTER CARD.But i did not get any response or any call from verification agency. Yesterday I called on customer care and they said one person went to ur Town and did not able to find your House there and u provided nine digits alternate no.. They said me to Again visit the Showroom and provide some landmark there. This Drama is going on from a month approximately. I just want to ask from the company that a person having Passport, Voter card and is a user of the same No. from a long Time i.e OCTOBER 2003. is dont have a house in the town? And How is this possible that i visit a showroom FOUR times and provided wrong 9 digit alternate mobile No. I will go there again and will see the response again Thank You Harinder Preet Singh [protected] [protected] [protected]@hotmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
BATRA COMMUNICATION — NON ACTIVATION OF NUMBER
I have applied for tata indicom post paid connection and given ID proof i.e. DL and PAN Card. My residence address is J-59A, Raj Nagar, Part - I, Palam Colony, New Delhi-110 045. But till date the no. is not activated. Batra Communaction informed me that my ID is falter & we have already taken Tata Indicom No. and my bill is pending Rs. 1906/- But I want to inform you that till date we (my family) are not taken any tata's post piad no. So, how to possible it. I am hereby requested that please check your record properly. Actually my neighbour's address also above mentioned, only difference is J-59 (my neighbour's address) & J-59A (my address). So please check your record properly and and informed me and also activate my no. I am highly thankful to you.my mob no. is [protected].