[Resolved] Idea Cellular — Idea Prepaid Connection not working | |||
I have bought new idea prepaid connection on 6-nov-11 from Faridabad i.e., [protected]. It was activated on 7-Nov-11. I am unable to receive any call from landline number on this number. When someone calls to this number it says “Yeh Number Moujud nahi hai” and If someone dial this number from any mobile than I receive call. I have called many times to customer care but my problem is still pending. Even I have gone to Idea Store but they are saying that We don’t have any information about this series. Please solve my problem as soon as possible. Thanks Bharat Arora [protected] Was this information helpful? | |||
Jun 16, 2016 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Idea prepaid connection — NON WORKING OF THE CONNECTION
Dear Sir,I am a subscriber of IDEA connection for past almost a decade. now I took one new connection from MARGAO so that it can be given to my daughter, who is presently in MUMBAI for a pre- WORLD CUP TRAINING CAMP OF KARATE. She is just 12 years old and to be in touch I had opted the IDEA PRE PAID CONNECTION thinking that it gives COMPLETE COVERAGE but to my surprise it is not working for past so many days. IT BECAME OPERATIONAL EARLIER AND WAS WORKING IN MUMBAI AND THEN SUDDENLY IT STARTED GIVING THE MESSAGE THAT IT IS TEMPORARILY OUT OF ORDER.
Please get it checked at the earliest else I will be left with no other option to LODGE A FORMAL COMPLAINT IN CONSUMER FORUM.
TREAT IT AS MOST URGENT.
ALKA
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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IDEA CELLULR PREPAID — NOT ACTIVATING THE CONNECTION
I have purchased a idea prepaid sim (Andhra pradesh) bearing no.[protected]. while purchasing the sim, i have submitted my ration card copy and pan card copy. but after 3 days, they have disconnected the phone saying no proper documentaiton is provided. then i submitted my passport copy and pan card copy. the dealer is saying passport is not acceptable and to give another address proof. it has been 10 days since i purchased the sim. i topped up the balance also. I think the person who refused the passport copy should be punished as per the law as it is a most authenticated document. till now they hve not activated the phone.