[Resolved]  Idea Cellular Limited - Aditya Birla Company — No 3G access in 3G network area while roaming

Idea Cellular Ltd.-An Aditya Birla Group Company — No 3G access in roaming

I have idea poatpaid connection taken from my home town i.e. haridwar/hardwar-uttarakhand.On 21st Aug'2011 , I came in Greater Kailash-Delhi.Here my mobile is not taking 3G network(3G service on my number is activated).I tried manually selecting network,selecting 3G mode but no access.When i called customer care executive(at [protected]) regarding the problem i was told they can not help while customer is in roaming.after that whenever i call customer care ,as soon as i choose to speak to customer care executive,my call is disconnected.even call is not possible at 198.
Also there is mismatch in billing information when i check on phone by dialling *147*1# and at online account.

Indeed An Idea can change your life,our(customers) life changed too but in negative aspects.
Get idea not to get Idea.
Ab India ho gaya hai 3G pe busy-No 3G access ofcourse people will be busy calling you(50 paise/min).
Vikas Kumar Gautam
My number=[protected]

Token ID - 205IC104147
Everything is mentioned in the complaint.

The happened with me, I am not really comfortable sharing my phone number, Buyt have been calling Idea customer services from past 3 weeks but nothing happened, The call was disconnected almost 10 times and I was so pissed off after that I stopped calling them and sent an email to there complaints department and wow nothing happened after that, Idea changed my life as well.

I received a message from Idea on 18th August that read
Dear prviliged customer
Idea 3G service has been activated on your number for free, Enjoy free 100 MB Usage, Surf movies, Download and much more,

And now that I have used the fascility I've been charged for 270 Rs and they clearly say that they can not find the message on there screen hence they will not initiate a refund and when I ask them to transfer the call either it is disconnected or transfered to a another supervisor.

My email Id [protected]@gmail.com

An email has been sent to grievances department as well, Still no help.

That is not Idea we are looking for :(

Unfortunately, I will first transfer my number from post paid to pre-paid and then eventually suddenlly it will be a sudden demise of my Idea connection.