Idea Cellular Ltd. — deduction of money

WE HAVE APPLIED FOR WEB INTERNET FOR WHICH 10 RUPEES PER DAY MONEY WILL BE DEDUCTED FROM BALANCE WITHOUT GIVING SETTINGS FOR THE WEB CONNECTION THEY START DEDUCTING MONEY FROM OUR ACCOUNT I TRIED TO CONSULT TO IDEA CUSTOMER CARE BUT NO RESPONSE GOT FROM THEM. THEN I SEND MORE THEN 5 SMS TO DEACTIVATE GPRS INTENET CONNECTION BUT THEY HAVE NOT DEACTIVATED THAT THAY KEEP ON DEDUCTING MONEY. SO PLEASE DO SOMETHING QUICKLY AND POSITIVE . I HAVE RS 80 IN MY BALANCE IN PHONE NOW IT IS RS 50 ONLY. WAITING FOR SOME QUICK ACTION AGAINST IT. THANK YOU!

I received a call from one of the telecallers of IDea regarding some scheme, n when i told her that i am busy n won't b able to talk she activated the scheme in my mobile uselessly and my Rs.49 were deducted.......N when i registered a complain ...later i got call from Mr. Sarang and he told me that i only said yes to the lady to activate the scheme in my mobile which is not True....

There is no confirmation from my end about the scheme activation.....so I want to take a strict action against it....

I HAD ACTIVATED GPRS UNLIMITED PLAN ON MY IDEA MOBILE NO- [protected] ON 09/11/2009 ONLY FOR ONE DAY. AFTER MY USE I CALLED TO CUSTOMER CARE AND ASKED HOW TO DEACTIVATE MY SERVICE.SHE TOLD ME TO SEND MESSAGE FRESH TO THEIR TOLL FREE NUMBER. IGOT THE MESSAGE THAT SERVICE WILL BE CHANGED TO OTHER PLAN IN 24 HOURS. AFTER FOUR DAYS ALSO MY DEDUCTION IS ON.WHEN I CALLED AGAIN TO CUSTOMER CARE THEY TOLD ME THAT SERVICE WILL BE DEACTIVATED WITHIN 48 HOURS. TILL NOW MY ACCOUNT IS BEING DEDUCTED RS. 30 EACH DAY THOUGH I DONT WANT THE SERVICE. I WANT MY BALANCE AGAIN. THEY ARE NOT GIVING ANY ATTENTION TO MY COMPLAINT.

i have received one message on my mobile no [protected] and im win by $750000 for shell 2010 draw so plz give me claim

Respected Sir,
As all customer has right to talk with customer care executive while talking with idea executives they taking money for that for each and every call it is not right they must give even three or foure free call if they are worrying for fake call so please do the need full as soon as possible.

I have idea sim of student package. on 19 sept,2011 i got the sms form idea regarding expiry of student package. To extend the period of student package they called me to recharge with Rs.33 for another 180 days. They renewed my sim but for jst a week and now they are still deducting extra money for every call and msg. Infact , costumer care has been harrassing me for 5 days. I feel like changing my connection to another. They are not doing anything infact they know this.

IDEA charging more amount indireactly, , cheating customers...
Pls do't buy

I am very sorry to regret for the bad service rendered by your customer care representative MR. Basavaraj at 20.50 hrs. There were wrong deduction of Rs. 30 on my mobile wive idea No. [protected]. Mr. Basavaraj is harping us to contact only after 12 hours since the system is updated is only after 12 hours. We have a great approach for Birla group and I was sadened by the approach of Mr. Basavaraj. Since I am tenaged gilrl I am unable to go out for further recharge of my mobile.

SUGGESTION : Good customer care training for MR. Basavaraj and improvement in customer care approach specicfically on sundays specifically for girls in age of 21st century.

I request to credit the sum of Rs. 30 deducted for no fault of me. Hope the suggestion and complaint is taken in the right senes of the prevailing market.


Regards


SATHVIKA

www.[protected]@gmail.com

idea wala chor hai. Sab sa kharab service hai. Main consumer court tak jaunga.

The sim inside my mobile is of idea company. They had deducted my money without any reason and when i asked about it to their call centre executives they told me that its u only who had done this but i had not pressed any button during that advertisement call..............it cannot even happpen by mistake becoz my mobile is a touchscreen mobile and u can not press any button without opening its lock. The centre executives are telling me that call us after 4 hours becoz our seniours are busy .............each time they are telling this only.
I WANT THEM TO REFUND MY MONEY.

IDEA ek dam bakvaas mera 30 rupees cut kar liye or Customer care waale toh thik say baat bhi nhi karte ...
unko sab pta hota hai faaltu main bolte hai system down hai ...or jab 2 din ho jaate hai tab woh bolte hai ki
aapne apni taraf say yea activate kiya hai ...itni haraamkhor hai na yea idea waale innka linces cancel
hona chahiye or Customer Care ko ban kar do bahut kutte kisim hai hai baat sunte nhi hai or call cut kar dete hai ...

don't like this

Idea — idea deducting money by activating undesired plans

"Thank You. We have received your request for service CRICKET T-20 GAME and it is being processed."
I got this sms on 10/04/2013 from 54300 idea number at 10:39 am,without any keypress,activity,all of a sudden!!!
idea is eating consumer money without any reason. poor business tactics idea!!!