[Resolved] Idea Cellular Ltd — to change idea postpaid into prepaid | |||
Dear sir/madam I (Ashish Sharma) a customer of postpaid service of IDEA cellular Ltd; I approached to KARSHNI COMMUNICATIONS (A franchisee of IDEA cellular Ltd in mathura) about 2 months earlier with a request to change my postpaid service into prepaid, they clearly deny and said issue is beyond their authority and refer me to their Zonal office AGRA, as i went there ZO asked me to go back to KARSHNI COMM. Mathura and assured the resolution. But after about 3 weeks when i go to KARSHNI COMM. Mathura again they again deny me to resolve my issue saying the lack of trained staff. PLEASE TAKE NOTICE OF IT thankfully ASHISH SHARMA mob. [protected] MATHURA-281001 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
51 Comments | |||
Comments
For almost 99% complaints, Idea customer care representative will say to visit there my Idea or send email to [protected]@idea.adityabirla.com (so calling customer care is pointless they can’t help)
Now if you send email it takes 6 to 7 days & multiple follows to resolve the complaint (some time it will not even resole)
Now if you visit MY Idea centre (god help you) you should have lot of petitions for waiting & face arrogant staff. (e.g. Amit Communications Hinjewadi Pune) they will be good if you are buying new connections but will behave arrogant for complaints like post-pay to pre-pay conversion.
Now if you send email it takes 6 to 7 days & multiple follows to resolve the complaint (some time it will not even resole)
Now if you visit MY Idea centre (god help you) you should have lot of petitions for waiting & face arrogant staff. (e.g. Amit Communications Hinjewadi Pune) they will be good if you are buying new connections but will behave arrogant for complaints like post-pay to pre-pay conversion.
I can't interested post paid plan . that's why I have to change my post paid
Worst service provider.. Event when we go to IDEA center.. its staff not don't take any responsibility any kind of thing even don't give any satisfactory answers.
i am also using IDEA Postpaid.. Totaly Fade up.. Network doesn't work in Pitampura which is pose area of delhi.. more than 10 time call to customer care.. no one save my complaint.. every time says some technical issue is here.. our systems are down..
i want to switch in prepaid.. and than will go to other service provider. I am using my no.. professionally.. can't switch off for 1-2 days.. and these people says.. your no will swich off for minimum 7 days.. and we are not giving gaurenty your no. will activate in 7 days of after it.. because this process tke time
i am also using IDEA Postpaid.. Totaly Fade up.. Network doesn't work in Pitampura which is pose area of delhi.. more than 10 time call to customer care.. no one save my complaint.. every time says some technical issue is here.. our systems are down..
i want to switch in prepaid.. and than will go to other service provider. I am using my no.. professionally.. can't switch off for 1-2 days.. and these people says.. your no will swich off for minimum 7 days.. and we are not giving gaurenty your no. will activate in 7 days of after it.. because this process tke time
Dear sir,
I want to change post paid to prepaid please consider and make the necessory. (Mob:[protected])
Regards
Shivakumar Naik B C
I want to change post paid to prepaid please consider and make the necessory. (Mob:[protected])
Regards
Shivakumar Naik B C
Dear Sir,
I am having a post paid connection of idea celluler ltd. From begining they charge me more than my billl. I have complained many time in customer care and they said they arrange call back to me. But I didn't get any call from them. Also I am not able to make ISD Calls when I tried to call they said you dont have this facilty. When I asked to customer care, they said you have to give us 1000 rs as a security to activate this security. Now, I am very fed of IDEA postpaid connection. I want to change my postpaid no to prepaid. Otherwise I will not pay any bill from this month. Hope i will receive a favorable response from ur side. My mobile no is [protected]
Wth regards
Amrit Pal Singh
I am having a post paid connection of idea celluler ltd. From begining they charge me more than my billl. I have complained many time in customer care and they said they arrange call back to me. But I didn't get any call from them. Also I am not able to make ISD Calls when I tried to call they said you dont have this facilty. When I asked to customer care, they said you have to give us 1000 rs as a security to activate this security. Now, I am very fed of IDEA postpaid connection. I want to change my postpaid no to prepaid. Otherwise I will not pay any bill from this month. Hope i will receive a favorable response from ur side. My mobile no is [protected]
Wth regards
Amrit Pal Singh
my nu [protected] covert to prepaid
my idea postpaid nu [protected] change to prepaid connection
I am Sunil Kumar using Idea services from last 7 years, my Mobile no is [protected] from past one months my billing address is changed by you without my request, I had informed this matter to Idea customer care many times but till date my problem is not solved .
because it’s very serious matter that without my request how could you people changed my address ? .
Sunil Kumar
[protected]
because it’s very serious matter that without my request how could you people changed my address ? .
Sunil Kumar
[protected]
Hi,
I want to convert my idea postpaid number into prepaid number, kindly help for the same as i am unable to do that from idea franchisee's, they are just sending me here to there and no one is able to take care of it.
my number :-[protected]
State :- MP
Location :- Indore
Name :- Kalim Khan
Regards,
Needfull-Kalim Khan
I want to convert my idea postpaid number into prepaid number, kindly help for the same as i am unable to do that from idea franchisee's, they are just sending me here to there and no one is able to take care of it.
my number :-[protected]
State :- MP
Location :- Indore
Name :- Kalim Khan
Regards,
Needfull-Kalim Khan
Due to bad internet connection of Idea mobile service I switched to Vodaphone.
I have applied to change the Postpaid to Prepaid resulting less usage,
Gallery attendants told me it will take 2 days.
Now its almost 7 days and I have not yet connected to service.
Its a hopeless service. My cell no. [protected]
I have applied to change the Postpaid to Prepaid resulting less usage,
Gallery attendants told me it will take 2 days.
Now its almost 7 days and I have not yet connected to service.
Its a hopeless service. My cell no. [protected]
Idea Mobile service is Hopeless
I have changed from Postpaid to Prepaid and they have not yet
changed the service. Gallery guys told me it will take 2 days to transfer
but its almost 8 days and no connection yet
IDEA mobile Hopeless
I have changed from Postpaid to Prepaid and they have not yet
changed the service. Gallery guys told me it will take 2 days to transfer
but its almost 8 days and no connection yet
IDEA mobile Hopeless
Name is Kishor Jadhav . I want to convert my idea number postpaid to prepaid. I have went in Aurangabad Customer Center didn't help me for convert my postpaid to prepaid . So take necessary action against my complaint and do the needful in this matter. otherwise I will change my Service provider by though mobile number portability with in few days my number +91-[protected]
my idea postpaid nu [protected] change to prepaid connection
Dear Sir,
I want to convert My postpaid connection to prepaid connection. My number is [protected].
complaint idea office & custmar care call not responce
Regards,
pankaj kumar
[protected]
I want to convert My postpaid connection to prepaid connection. My number is [protected].
complaint idea office & custmar care call not responce
Regards,
pankaj kumar
[protected]
I want to change my idea post paid in to prepaid plz help me about procedure.
Dear Sir,
I have a Postpaid Connection (IDEA), so i want to change Prepaid Service, how is possible. What is the procedure for the same.
Mob No: [protected]
Email id: naga.[protected]@gmail.com
I have a Postpaid Connection (IDEA), so i want to change Prepaid Service, how is possible. What is the procedure for the same.
Mob No: [protected]
Email id: naga.[protected]@gmail.com
Nagabhushnam Reddy's reply, Dec 7, 2016
Pls help me..
i have change postpad con mb no [protected]
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
I have two connection [protected] and [protected] under post paid scheme .kindly change into pre paid from ist oct 2014
thanking you
satnam singh padda
[protected]
[protected]@gmail.com
v.p.o lakhan ke padde