[Resolved]  Idea Cellular Ltd. — MNP No Incoming Call/SMS from Reliance Network CDMA/GSM Last 3 Months.

Address:

Pune, Maharashtra

Ref: Docket No.[protected] dated 07.04.2011 ([protected])
Subject: No Incoming Call/SMS from Reliance Network CDMA/GSM Last 3 Months.

Dear Sir/Madam,
With reference to above subject,I am facing reliance network Incoming call related problem from 15th feb 2011 Since I have ported in from Vodafone to IDEA .I have complaint several times in past regarding the same and still facing lot of problems over the incoming calls from my clients, family & friends who have reliance no,they are unable to contact me. which has also effected my business and client relations.


I was a Platinum members for Vodafone ([protected]) but had coverage issue at my residence only even though booster were installed at my residence I had fear of health related problem for my entire family . so I decided porting to IDEA think it would be much better for coverage

After approaching your Team members (Customer care at 198 & Stores) I have not received any solution for the above incoming call related problem from reliance network.There was only assurance/promises from your Network team but thereafter no response.I was told the issue is still in TRAI but now its been nearly 3 months.

I have mailed to The Nodal officer Mah & Goa circle and have mail as well as received call from there office,they say the have contacted reliance and they are working over it. I get another call next day and from the office from same person in-charge and say issue has been resolved which has not.after contacting again to same office person they are helpless so please give me final answer if you cannot just say upfront and be clear. The only option I have is to change the network again as locking period of MNP is over.

Kindly resolution the above as early as possible.

Thanks & Regards,
Imran Qureshi.
MODERN CONSTRUCTIONS
14,kalpana hsg Soc, Golf Club Road .
Pune-411006
+[protected],
[protected]@yahoo.com