[Resolved] Idea Cellular Ltd. — Recharged for 148 (2GB) data recharge, amount still being deducted from the main balance | |||
Got a 148 (2GB) data recharge on my phone. Amount still being deducted from the main balance. Called the customer care but they say that since you have done it in certain validity you wont get benefit of the Rs. 148 recharge. This is outwardly absurd. How am I being charged for a service that I didnt use. Kindly help me with the same. Mohit Garg [protected] mohit.ece.[protected]@gmail.com Was this information helpful? | |||
Aug 27, 2016 Complaint marked as Resolved Verified Support May 12, 2012 Idea Cellular Customer Care's response Dear Sir, We tried to call you but the contact could not be established. Kindly confirm your alternate contact number so that the concern can be resolved to the best of your satisfaction. Regards, Idea Cellular | |||
 2 Comments | |||
Comments
Hiii i am Bhupender Singh
i recharge 148 yesterday but it is not working
Got a 148 (2GB) data recharge on my phone. Amount still being deducted from the main balance. Called the customer care but they say that since you have done it in certain validity you wont get benefit of the Rs. 148 recharge. This is outwardly absurd. How am I being charged for a service that I didnt use. Kindly help me with the same.
i recharge 148 yesterday but it is not working
Got a 148 (2GB) data recharge on my phone. Amount still being deducted from the main balance. Called the customer care but they say that since you have done it in certain validity you wont get benefit of the Rs. 148 recharge. This is outwardly absurd. How am I being charged for a service that I didnt use. Kindly help me with the same.
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Rohit suralkar
mob-[protected]
first comp-lent no - ST 1-[protected]
i am recharge my idea internet 148rs 1.2 gb internet free.
i am not get the normal speed of idea internet it is pathetic.. speed of idea..
first time i am use inter net it is best but next time i am using the speed is not get (normal)
I AM CALL THE CUSTOMER CARE HE REGURGITATE MY COMP-LENT NO IS--ST 1-[protected]..
NEXT DAY
I GET THE CALL OF CUSTOMER CARE HE TOLD ME I AM REFRESHER YOUR GPRS SETTING AND YOU GET THE REGULAR SPEED OF YOUR INTERNET BUT I CANT GET THE REGULAR SPEED... PLSE HELP ME ..
SOME ANOTHER CUSTOMER CARE SAY AFTER 12PM YOUR PROBLEM ARE SLOVE.. BUT MY COMP-LENT ARE NOT SOLVE..
I AM BCA STUDENT AND I KNOWS ABOUT ALL INTER NET SETTING
PLEASE HELP ME...