[Resolved] Idea Cellular — MNP transfer to idea from reliance | |||||
Hi, I am currently a Reliance Prepaid user and wanted to convert to idea Postpaid, I walked-in idea store in Lajpat Nagar-2 Delhi, Submitted security deposit of 300 on 14th of June and was told will take 7-8 days Now after 11 days first i called idea care they said application has been rejected from store for unknown reason , now i contact store they say application rejected from Reliance, when i call Reliance care they say no action was taken after getting Porting code and need to repeat the whole process. This is getting frustrated as i am out of town for business purpose. Conversion through MNP should have been simple. Name ; Ishan Gupta Mobile : [protected] Port Code : RD878265 Sim no.[protected] Was this information helpful? | |||||
Aug 14, 2020 Complaint marked as Resolved | |||||
5 Comments | |||||
Comments
I have a Ideacellular Number.Due to some network problem I decided to port my number.I have submitted my CAF on 26.05.2011 and my PORTING CODE-IK[protected].05.2011).But still now my number retain by Ideacellular,I like to join Vodafone.Please solve my problem.
Thanks&Regards
Sasanka Sekhar Banerjee.
Thanks&Regards
Sasanka Sekhar Banerjee.
Ideacellular — MNP
Yesterday I submit a complain against Ideacellular,unfortunately I forgot to inform you my mobile number.My mobile number is [protected].I submit my CAF on 26.05.2011 but still now my number did not transfered to Vodafone network.Please solve my problem.
Thanks & Regards
Sasanka Sekhar Banerjee.
Idea and reliance — MNP
I am Satish Wade having mobile number [protected]. Now my number is in Idea Postpaid. I have given a porting request in reliance web world to port in that number into Reliance GSM prepaid on 17-Sep-2011. Till now my number is not ported. I have called to Idea customer care. They told me that idea has completed the process and now the from their side number is ready to port out. But why the delay is in reliance process. I have called to reliance customer care, and they are not giving proper reply. Many time they gives explanation that their systems are not responding and hence unable to give details. I have visited reliance web world and they are ready to listen. They just said work in progress. They can’t give more information. That to arrogantly.Also write mail to [protected]@relianceada.com . But they also never responds. So please tell me what should I do.
Dear Customer,
We regret to inform you that port in request for your number has been rejected from your donor operator. Thus, we would request you to contact your respective service provider for further assistance.
Thanks & Regards,
Idea Cellular!
We regret to inform you that port in request for your number has been rejected from your donor operator. Thus, we would request you to contact your respective service provider for further assistance.
Thanks & Regards,
Idea Cellular!
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Idea Cellular — (MNP) Repeated rejection of PORT out request by IDEA
I am post paid user of IDEA Cellular since more than 5 years. I recently decided to PORT out (MNP) to another network operator because of very poor network connectivity from IDEA in the area where i reside. IDEA has rejecting the MNP request which the other network is forwarding in the system at least two times in last one month. The message that i receive says "donor rejected request because port code does not match...". Checked with IDEA customer care, they admitted that there was no mismatch of PORT code as the UPC was correct, still the request was rejected by IDEA twice. Probably because of the fact that they want to frustrate the customers who have decided to leave them to avail better services.Complaint id:[protected]Regarding poor/low network). No action, status is closed!
[protected]:(Regarding poor/low network) Open
Request to IDEA Cellular:- Please rectify technical glitch if any, or stop rejecting valid requests for no reason.