[Resolved]  Idea Cellular Prepaid Connection — Unwanted Services Activated

i my sim no [protected] wardha maharashtra music on demand, hungama.com full song is activated without my confirmation and from balance 4 Rs. deduct daily i want to close it.

I have an idea connection [protected] for several years. For two months i am trying to find out why they are deducting Rs.2/- on alternate days. Every day they are sending MMS about some fashion videos which i have never subscribed and never even opened once. Also about the unwanted sms and calls from idea i registered last year perhaps in September for DND service but nothing happened and nothing changed.

For the present deduction problem i have talked to the customer care and everytime they say that the server is down and ask me to call after 4-5 hours. The executives in customer care do not tell their name and never allow to talk to some one senior. I also tried replying back to the number 54777, from where I receive the message of deduction of Rs.2/-, to stop this nonsense but the deductions are continuing as usual. It is not easy to reach the customer care. It requires at least 15-20 minutes and after persistent efforts even if you reach them the result is nil. It is horribly frustrating.

In another case last year I returned from a trip to Oman where i have some business interest. Suddenly, I was unable to call any number in that country. On inquiries from idea i was told in the beginning that something might be wrong with my phone then later they admitted that there is some problem going on which they could not disclose and that it would be sorted out in a shortwhile. I sent emails to the customer care and they always gave vague and illogical answers. Anyhow, their problem was not solved for 5-6 months and ultimately i had to buy another sim from airtel to get in touch with my clients in that country but i did suffer losses due to lack of communication.

I dont know what is the solution to this problem. How the amount so far deducted by their high-handedness would be credited to me. Some one please help. I dont want any unwanted calls or sms. Thanks
Mohammed Suhaib

I am the owner of [protected] For this no past 3-years each time they are deducting minimum 30-60 Rs pls dont deduct each time without my knowledge, otherwise I dont want your service.

Respected Sir,

I'm an owner of a Prepaid number from Idea Cellular [protected] & [protected] for past ones. For the past few months, Idea has activated a Love Tips SMS Service on my mobile number for which Rs. 30 are deducted each month. I've never requested for activation of the service and now it has become a permanent nuisance as several messages about Love are sent continuously on my number.Several times i have gone to Idea Customer Care & requsted to stop all SMS services on my numbers.the have said that it will be stopped in 45 days.but still their is no service stopped & now also they are deducted Rs.30 per month.i request you to look into matter .

thanks

Jitendra Verma
E-Mail Id.-j.[protected]@adaniwilmar.in

Dear sir,

my number is [protected] Idea has activated a voice chat on my mobile 30rps deducted & incoming calls are charging rps1per min. please deactivate this service.


thanks


yogesh kumar

E-mail [protected]@yahoo.com

I am the owner of [protected] For this no past 3-years each time you people are deducting minimum 30-60 Rs pls dont deduct each time without my knowledge, otherwise I dont want your service.This time mitti kay rang sewaka renewal why deducted 30 rs. This type cutting the money from customer you are like which category of the company Pls refund the amount .
I am waiting for ypur reply.
Gayathrio Hegde

Dear Sir,

We wish to inform you I dont want your service anymore pls refund the cutted money .

When it is possible?


Regards,
Gayathri Hegde

Dear All,

This is Amod My Idea no is [protected] recently i have been very disturbed using this service because every time after recharge Love ki dispensary message comes and Rs 7/- will be deducted. several time i had called customer care but no positive effect at the time of calling they told me we have stopped love ki dispensary service for your no in future u will not face the issue but still the service is on and facing same issue.. i think its all about business cellular companies are choosing peoples blood unnecessary head each to some one
loot rahe hai public ko...

Kuch karo jago..grahak jago

I'm an owner of a Prepaid number from Idea Cellular [protected] for past Four years. For the past few months, Idea has activated a Shayari Alert Service on my mobile number for which Rs. 35 are deducted each month. I've never requested for the activation of this service and now it has become a permanent nuisance, per month by default the charges were deducted and my balance were gone.

I've several times connected to Idea Customer care and requested them for discontinuation of the service but most of the times I got response from them stating that their server is down and I should have call back after 4-5 hrs. Some times when they've not taken the mentioned defense, they tell me that I'll get an sms of complaint registration along with Complaint Id and the service will be deactivated within 24 hrs. Inspite of all this, the service has not been discontinued and I'm feeling harassed by the service providers due to high numbers o[censored]nwanted messages and call being received on the mobile., so many times I requested them to activate the DND (do not disturb)service, and also to deactivate the other services for which charges has been taken, but the response is not so good.
I would request you to address the matter and provide some respite from the harassment