[Resolved] Idea Cellular — MNP request not processed in time | |||
Sir, I am from Kothrud, PUNE. I have applied for MNP to IDEA prepaid of my Reliance CDMA No [protected]. I have submitted the forms with photo, ID proof etc at your Store 'Capital Services' on Karve Road, near Maruti Mandir, KOTHRUD, PUNE. I have also paid Rs19/- and got a MNP kit from the store. All this was done on[protected], that is ~22 days back. The MNP time is 7 days and the UNP validity is 15 days. I have not yet got the conversion of my no. I have visited the store three/four times asking for progress, all I am getting is vague answers. Yesterday I found that my forms are still lying in the store. Are you not interested in transferring in my cellphone to Idea? What should i do with the MNP kit sold to me? Will you take it back and refund my money? I am your customer since last many years for my other phone. Do you think I should swith over to may be VODAFONE or BSNL or some other provider? Please do the needful. If necessary pull-up the concerned Idea Store for poor service. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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I have written a fairly detailed complaint above.
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