[Resolved]  Idea Cellular — deactivated my CLIR facility without intimating me

Address:

South Delhi, Delhi

I would like to inform you that my number([protected]) billing address is E/177, ward no 2 mehrauli, (Nr new water tank) 110030,i was using this number from 2005 i was having CLIR facility on same number. I was using this facility since 2006. Moreover, whenever i used to receive any intimation from idea cellular limited , I always used to fulfilled all the necessary requirements. but on 29 december 2010 around 5 PM i got a call from idea cellular that do you wanted to give us feedback about our services i said that your network prob is biggest problem, your costumer care executives dont give us proper feed back i told him that i am using this number because its having CLIR facility i complaint him aout their services and all he got very much annoyed with me. But, on 31 december 2010 my CLIR facility got disconnected without giving me any intimation or information. when i called to costumer care they did not given me satisfactory answer and told me that they had send me the SMS regarding this and you have to submit the revlant document ot reactivate it . i requested them that please do not do like this activate my CLIR and give me at least 1 weeks time so that i can full fill all the formalities again from the higher authorities. I am looking forward to a positive response from your side. please help me i am in very much dipression from that that day. i sent 2 complaints through E-mail on 01 and 6 january 2011 also that it happend with me but they did not even send any reply to me, ithis idea cellular is very bad company.
i am and shall remain sincer thankful to you.

Have a great day ahead,

Thanking You,

Best Regards,

AMIT KUMAR
(Owner of Merchant Navy Company)
www.halcyonmarine.in