[Resolved] Idea Cellular — MNP commitment not fulfilled | |||
Dear Sir he sir i am living at vasai & work at mumbai & i have mobile card from mumbai last 10 years on vodafone network. i received call form Idea Cellular executive (salesman) he offer me Rs. 175 plan monthly in this plan he give me 400 local calls, 200 STD, 200 SMS per month after free mini. calls 40 paisa & SMS 50paisa. plan is good but i am that time vodafone customer form last 10 years and i am using that plan Rs.399 in this plan he give me 800 local calls & out going sms 50 paisa every month & this 800 min. i can use in outgoing calls & 50Paisa SMS in Maharashtra & Goa on vodafone network. vodafone active me plan 399 + Rom like home plan that i am using last 10 years all out going calls & SMS after 800 min. 50 paisa that use in Maharashtra & Goa. that thing i cleared to idea cellular person i want to use that free thing 400 local calls, 200 STD, 200 SMS use in Maharashtra & Goa after 400 mini. he charge 40 paisa for calls & SMS 50 paisa. he said ok u can use that free thing on idea Network & after we charge 50 paisa for SMS & calls 40 paisa. but first month call form idea cellular & i ask my plan that time he said all give plan is ok but u cannot use that free things to Maharashtra & Goa..... i given complaint to that sales person...after 20 days call form idea person he told me u can use free 400 mini. & 200 STD use Maharashtra only not SMS. SMS charge in Maharashtra Rs.3.50 paisa for outgoing SMS. i told that person your person promise me this thing & in vodafone in am using that ting i told but he say we cannot do anything. then i port my mobile idea to vodafone but i cannot do any ting MNP police is that u can port only after 3 month of completing. after 3 month i try to port idea to vodafone but that time of Rs. 175 plan was closed to all mobile company.....??????? what to do me help me free sms that can i use in roming if vodafone is providing last 10 years then way not idea cellular providing. roming range is after bhayander & i am staying one station form bhayander.... commitment not fulfilled one of my office friend he is stying at vasai & same plan Rs.175, 400 local calls, 200 STD, 200 SMS per month on vodafone network using & he can use free sms in Maharashtra & Goa after free SMS he will charged 50 paisa only.... help to to transfer to same rs.175 plan to vodafone network. Name Jeetendra M .Jadhav Mobile No. [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
Dear sir,
Thank you for reply but already i complaint to idea to when i got my first post paid bill received that time also he told after investigation we will reply you & investigation will be take 1 month time.
after 1 month call from idea & he say we conn, t do any thing for that you got wrong information provided sorry for that...
i say what sorry other mobile company (vodafone) providing same plan why u not... & i am using last 10 years that services why u not providing...
reply proper way & give solution not to say sorry...
Thanks
Jeetendra Jadhav
Thank you for reply but already i complaint to idea to when i got my first post paid bill received that time also he told after investigation we will reply you & investigation will be take 1 month time.
after 1 month call from idea & he say we conn, t do any thing for that you got wrong information provided sorry for that...
i say what sorry other mobile company (vodafone) providing same plan why u not... & i am using last 10 years that services why u not providing...
reply proper way & give solution not to say sorry...
Thanks
Jeetendra Jadhav
Idea — Offers not fulfilled
There is no reply for any e-mails sent for the offers they promised to honor by calling 51515. Neither the customer care nor the Nodal officer or the appellate is answering the e-mails.Its been from 19th of September. Is there any resolution?? I have taken Idea Plan on 12/12/2012 of Rs. 149 and on 27/06/2014 I have received a SMS in which I have been informed that my plan is going to be changed to Rs. 175/- w.e.f 01/07/2014 whereas I have not requested for the same. I have called to customer care and also make a e-mail to their seniors but they have not reply to my mail and customer care said to me that your plan of Rs. 149/- cost has been increased and it is not possible to continue the same plan that is why your plan has been changed in this regard I am saying that Idea company is misguide their customer as they yet selling this plan and my one friend has recently take this plan after my recommendation.
Please give me solution of this misguide of idea company.
Thanking you
Kuldeep Singh
Please give me solution of this misguide of idea company.
Thanking you
Kuldeep Singh
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Vodafone — Balance Transfer not fulfilled
I used vodafone card for tranferring balance to my home mobile number : [protected](vodafone) of Rs 25. I got status as your request has been received for Balanace transfer to [protected]. but it is not transfer to My home number. I need to finish it otherwise my balance should be returned to me.