[Resolved] Idea Gsm Cellular — Worst customer service and automatic vas activation.

Biswajit2050

Address:

Odisha

My self Biswajit Jena and My idea mobile number is [protected]. I really harassed with such bad service of idea. On 9th November 2012, i have received a message that your dialertone is activated and you have been charged rs 8 towards dt and rs 5 as song download. I was sucked when i check balance,alreday rs 13 dedaucted. How idea automatic activated such services without my knowledge. When i call customer care,they told that you have subscribed DT by yourself.when i said that i have not activated such services and asked for refund. He refused me with rude language. therfore i request to the concerned authority to look into the matter and refund my balance otherwise i will switch to another operator of my choice.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Rajeev Mehta

from Chandigarh, Chandigarh

Idea GSM Cellular — Late night calls by Idea GSM owner

I want to the full address of Idea GSM No.[protected] as this person is calling my family members in the late nights, plz let me know so i can proceed against the person. your action the matter is solicited please.

Ankit Saxena

from Gurgaon, Haryana

Idea Cellular — automated service activation

my idea number [protected] gets automated hello tune service every month with new song and 45rs deduction. i never ask for that but customer care says i sent them a message. i called vodafone to get my number portable but i got a message that idea rejected your request of portability. every time i recharge my cell i always get a new service activated and the balance is off again. after frustration i distroyed that sim and bought new airtel. but i want this complaint to effect idea so that others will not face the same problem.

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

We wish to inform you that your complaint for wrong deduction related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Ideacellular