[Resolved]  Idea Netsetter — poor service

i was in search of broadband when i came across Idea netsetter!!! 236.8 kbps is the speed that is promised by Idea. RUBBISH!!! This is one of the worst internet connections i have come across. They charged me 2490/- for the USB and thereafter i will be charged 849/- monthly for unlimited usage. High speed internet connection they say, i seriously dont know on what basis. I have used airtle gprs and trust me when i say that its better than netsetter. It takes 15 seconds to open the main page (google) . With 236.8 kbps i would expect it to open in not more than 3 seconds. Then if i have to send a mail, i have to wait for 2 minutes until the 'your message has been sent' page is displayed and most of the times the connection is lost and i have to start everything again from the scratch. HOW FRUSTRATING!!! When i tried to solve this dispute with the customer care, the answer that i got was 'Sir u leave in a remote area, thats the reason your internet is slow'..If thats the case why wasnt i informed about this when i purchased the connection? and its not there is no network connection in my area. My father uses Idea mobile and the coverage is decent.
All said and done, i have to say that I have been fooled and i dont want anyone else to fall in this trap. So please refrain from using netsetter and go for something more reliable like bsnl or vsnl.

yours sincerely
siddharth iyer
[protected]

i was in search of broadband when i came across Idea netsetter!!! 236.8 kbps is the speed that is promised by Idea. RUBBISH!!! This is one of the worst internet connections i have come across. They charged me 2490/- for the USB and thereafter i will be charged 849/- monthly for unlimited usage. High speed internet connection they say, i seriously dont know on what basis. I have used airtle gprs and trust me when i say that its better than netsetter. It takes 15 seconds to open the main page (google) . With 236.8 kbps i would expect it to open in not more than 3 seconds. Then if i have to send a mail, i have to wait for 2 minutes until the 'your message has been sent' page is displayed and most of the times the connection is lost and i have to start everything again from the scratch. HOW FRUSTRATING!!! When i tried to solve this dispute with the customer care, the answer that i got was 'Sir u leave in a remote area, thats the reason your internet is slow'..If thats the case why wasnt i informed about this when i purchased the connection? and its not there is no network connection in my area. My father uses Idea mobile and the coverage is decent.
All said and done, i have to say that I have been fooled and i dont want anyone else to fall in this trap. So please refrain from using netsetter and go for something more reliable like bsnl or vsnl.

yours sincerely
siddharth iyer
[protected]

IDEA NET SETTER:
I PURCHASED IDEA NET SETTER AND THIS IS FIRSTDAY O[censored]SE. I FEEL THAT I HAVE LOST RS 2490/- SPEED OF DOWNLOADING IS 1.36KBPS INSTEAD OF DECLARED BY IDEA. VERY VERY THIRD CLASS SERVICE.

[protected] NET SETTER

CAN ANY IDEA REPRESENTATIVE HELP ?

Cheeting Service Idea net setter Never gives the expeted Speed. it is beeter to put a case on the company.

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