[Resolved]  Idea Postpaid Connection — cancellation of my connection

My phone number is [protected] under the scheme of DEF200 from Babina dist-Jhansi UP. I have not even installed the sim in my phone. I want to canel this connection as I am happy with your prepaid connection and presently using idea prepaid number [protected]. I have approached many times to customer care centre Jhansi and also by phone to [protected]. even I have written application on 30-08-09 about the cancellation but it was not accepted and turned back. they have not even blocked the number nor accepted the application.I am ready to pay the due amount and please cancel the account so that bill can not be adding.now I am seriously thinking of even dropping my prepaid number of idea and no phone of idea in future.
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Aug 14, 2020
Complaint marked as Resolved 
 
39 Comments

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I am unable to place any outgoing calls from my two idea numbers [protected] and [protected] from Monday afternoon onwards. I made series of calls to the customer care and even visited the idea store. I was asked to reset my phone, wait for 4 hours, wait for 10 hours, replace sim and so on…and till yesterday evening no one was listening properly and unable to understand the issue. Yesterday, I was there in the Idea store for two hours and the manager over there tried many options and found that the calls are failing when I am on 3G (no issues when I am on 2G, same case with both the numbers) Its almost 4 days now without a resolution. Also, all my communication IDs have been marked as resolved without a resolution. The issue started on August 3rd and today is Aug 9th...Very very pathetic service.
My idea new sim request cancell please name jeganraj.s pin 621717 circule trichy...
Sir, Please disconnect my post paid Idea connection number - [protected], due to cheating by Idea sales representative. Please disconnect my connection as soon as possible.
My phone number [protected] postpaid connection Address bangalore, i am company closed 3 month before new firm start same place. But this bill same address continued Please cancel this connection this number not used. please check details. Please deactivate this connection.
My Mob number is [protected] and want to discontinue the service as amount for undesirables services is charged even after deactivation of all such feature .
I want to close my idea post paid sim
mobile no : [protected] - Pls deactivate the said no .

Name : varun Joseph.J
deacticvate
hi my name is Lohith my idea No is [protected].It has been almost more than three months that my SIM is lost n told your customer support team to close the connection when I was out of station for 20 days. they assured n said I will do it .
But from last few months I have been charged even after not using any service..
They logged the case in court n I got a call from advocate regarding this issue so I justified my reason for it, paid the amount and cancelled the case.
Now again they are been charging the amount for unused services. Are they thinking that the customers are fool?
I personally suggest you'll this is the worst service that I have got till now.
suresha H
cancelation my idea number ([protected])

Sir,
my self suresha H, I want to disconnect my Postpaid number ([protected]) which was activated by you, but due to some personal reason, i am not able to continue my Postpaid plan, I have approached many times to customer care centre, I am paid the due amount so please cancelation my number at the earliest.

Reagards,
suresha h
Disconnect my idea postpaid number, [protected] as of no use to me.
I have requested you thrice at your customer care office to disconnect my no. but no proper response had been given to me & regular bill is being generated.
I request u to please disconnect my idea no. [protected] & stop generating bills in future.
Its been more than enough for me to be as ur customer. Kindly disconnect my number.
-Prateek Sharma ([protected])
Dear Idea Executive,

We had taken corporate plan for our company from Aayush Telecom and we are facing huge problem with this services as one of the mobile was not activated and hence thereafter also requested to dis connect the number [protected] but it's almost more than one month we are facing difficulties.

Request the IDEA team to rectify the problem and do the needful
Beaware of CHANDNI Communications, vashi, Idea gallery.They will issue Sim card on your name without your approval on the documents submitted by you for other connections.
We had VTS connections but they issued more than 100 Sim extra.False selling.
Thankfully the circle managers were kind enough to resolve the issues.
Arvind
Please disconnect my idea postpaid connection [[protected]]

Regards
Sarobin.c
Please disconnect my lost paid connection[protected]
khusal.kp's reply, Jun 27, 2017
Mnyva times i called cus care but didnt got satisfactory answers and my cll WS rejected aftr few mins
Sir,
my self Sunil Thombare, i want to disconnect my Postpaid number ([protected]) which was activated by you, but due to some personal reason, i am not able to continue my Postpaid plan so please disconnect my number at the earliest.

Thanks & Regards,
Sunil Thombare
Please Urgently
Hi,

Why the hell I need to pay the bill when i'm no using the connection. More over you are not giving flexible option to deactivate the connection. Worst service ever. No proper Idea center anywhere. Never going to return for any service.
Ramisetty Srinivasa Rao
Disconnect my idea number (# [protected])

Sir,
my self R.Srinivasa Rao, i want to disconnect my Postpaid number (# [protected] which was activated by you, but due to some personal reason, i am not able to continue my Postpaid plan so please disconnect my number at the earliest and same no. provide on prepaid.

Thanks & Reagards,
R.Srinivasa rao

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