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Idea Cellular Complaints & Reviews

3.2
Updated: Oct 7, 2025
Complaints 16718
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9873
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Idea Cellular reviews & complaints page 3

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S
sumit malik55
from Mumbai, Maharashtra
Oct 25, 2014
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ILLEGAL BARREDING IN MY NUMBER 9891989179

Address: New Delhi, Delhi

DEAR SIR, CUSTOMER NAME: SUMIT MALIK APPLIED NUMBER: [protected] ALTERNATE NUMBER: [protected] ADDRESS: B 284 INDER ENCLAVE PH 2 KIRARI SULEMAN NAGAR DELHI 86 WHEN THIS NUMBER ACTIVE (09/10/2014)AND SHOW HOTLINE THEN AFTER IN 2 HOUR ANY BODY DO THE REQUEST FOR BARRED...THEN I HAVE GOES TO MY IDEA AND RE ACTIVE THIS NUMBER BUT ANY PERSON DO AGAIN BY AGAIN DO THE BARRED REQUEST... 1ST TIME BARRED: DND VOILATION 2ND TIME BARRED:...
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techmunish
Jun 24, 2014
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New SIM not activated, Unable to contact 59059 from last 5 days

Address: Pune, Maharashtra

Hi Idea,
I have bought new idea SIM [protected] on 20 June 2014 and in evening I got SMS on my alternate number to activate SIM by calling 59059 .From that time till date I am trying 59059 but it is not connecting .

When call idea support and tell my problem they wouldn't talk logical and keep on saying pls try calling 59059 .I think these less skilled resource just work like parrot and only say single line and...
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deep_jhaveri
from Ahmedabad, Gujarat
Jun 1, 2014
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my number got permanently Disconnected (PD)

Address: Vadodara, Gujarat

hi,


hi,
this is Deep Zaveri, (BILLA ZAVERI PVT. LTD.)
My idea number is [protected].(which is now in PD).
i just got entered from airtel to IDEA 1 to 2 months ago by porting number.( with group of 10 person)

i went out of INDIA for 20 days, and on returning i saw the message of 20 days before, of not paying airtel bill of 260 rs.
when i got back, my number was permenantly...
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H
hitenrmehta
from Pune, Maharashtra
Sep 3, 2011
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MNP

Address: Mumbai City, Maharashtra

I applied for Mobile Number Portability from Dolphin to Idea Cellukar. In spite repeated requests from me, literally calling them more than 8-10 times the bills were delivered late by MTNL, that issue having been resolved, finally they accepted my Port Out request. On the night of August 31, 2011, exactly Midnight, MTNL shut down all services. Till date, today, September 03, 2011, that is THREE DAYS after their shutting down all services...
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sdg6677
from Bengaluru, Karnataka
Aug 25, 2010
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LEGAL NOTICE CLAIMING OUTSTANDING DUES AFTER 5 MONTHS OF SURRENDERING THE POST-PAID CONNECTION

Address: West Bengal

Sir,
I had one idea post-paid connection no.[protected] and after using this no for a couple of months, i surrendered it on 30th March'10 at the local outlet of idea in durgapur. Address of the said office is GC9 ADDA, Shopping Plot, City Centre, Durgapur-16. I was given a payment receipt and the receipt no. was 953. I was told that everything was settled and this no. has got disconnected.

Now, after 5 months...
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Madhav Mane
from Mumbai, Maharashtra
Apr 22, 2010
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deduction of money without customers knowledge

Address: Pune, Maharashtra

dear sir,

1. I have tried to register a complaint against idea cellular service, but the customer care is not registering it.
2.From last two month(March and April, 2010), Idea cellular service is deducting money for the sms packs which I never activeted. When I tried to complaint, customer care is not registering it.
3. When I told the person from customer care, I would like to talk to senior executive, that...
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sagar gawas
from Bengaluru, Karnataka
Apr 5, 2010
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lost sim card

Address: North Goa, Goa

i would like to block my sim card now because i have lost it can u do it
my mobile number is:[protected]...
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M
manis59
from Hyderabad, Telangana
Feb 9, 2010
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I HAVE LOST MY IDEA PREPAID SIM

SIR/MADAM I HAVE LOST MY SIM CARD IDEA PREPAID IT IS A REGISTERED NUMBER OF ANDRA PRADESH CIRCLE THE NUMBER OF LOST SIM IS [protected] IT IS REGISTERED ON MY NAME I AM REGISTERINIG THIS COMPLAINT SO THAT THE NO WILL BE BLOCKED ASAP AS SOON AS POSSIBLE PLEACE BLOCK THE SIM OR DISABLE THAT ABOVE IDEA MY NO SO THAT IT CANNOT BE MISSUSED BY OTHER'S WHO GOT THE SIM ......................
WITH WARM REGARD'S.
...
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somil tiwari
from Bengaluru, Karnataka
Dec 2, 2009
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idea

hello guys am somil tiwari an resident of bangalore. recently i buyed a idea net setter on 30/11/2009.i was informed that it speed is 236.8kbps on an avg 40-50kbps.but am not able to open even an orkut website.it takes 1-2 minutes to load google page.when i try to download any thing the connects automatically disconnects.when called to the coustomer care they told that i will be rectified with in one hour.after that i called them back they...
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Syed Raheel Hussain Hashmi
Dec 26, 2007
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Sim card registration failed after 1 month

My self Junaid Khan Main IDEA Post paid customer hun mera cell no [protected] hain 31-nov ko main IDEA Office main apne Number co POST to Pri convert karne ke liya application di aur maine aapna bill bhi pay kar diya idea office se muzhko 150RS. le kar nai sim bhi de di. aur purane sim ko deactivate kar diy or mujhse kaha ki aapka no convert ho gaya hain lakin aaj ek month se jyada bitne par bhi mera mobile shuru nahi ho paya hain main roz...
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Sourabh Anant
Apr 5, 2025
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Address: 11 Rishi Valley, Bhopal

To
The Consumer Grievance Redressal Forum
Subject: Formal Complaint Regarding Fraudulent Commitment, Mental Harassment, and Loss Due to Undelivered SIM Card (Order ID: DCHD[protected])

Dear Sir/Madam,

I am writing to formally lodge a complaint against Vi (Vodafone Idea Limited) for the unprofessional and deceptive handling of my recent SIM card order, which has caused me significant mental distress, financial loss, and a complete breach of trust.

Details of the Incident:
Order ID: DCHD[protected]
Service Requested: Vi Postpaid SIM
Date of Order: March 21, 2025
Customer Name: Sourabh Anant
Contact Number: [protected]
Delivery Address: 11 Rishi Valley, Vaishali Nagar, Bhopal, Madhya Pradesh – 462003
Email ID: [protected]@gmail.com
Despite repeated follow-ups through customer care channels, I was consistently given false assurances over multiple days that the SIM would be delivered "today." This continued for over ten days, causing immense inconvenience and disruption to my communication needs.

On April 5, I finally received a call informing me — quite casually — that due to some “unfortunate reason, ” my order had been cancelled without any notification or prior consent. No explanation, escalation route, or official email contact was provided. Worse, I was told that no further help could be offered, and I cannot speak to any senior official.

This is not only fraudulent online commitment but also a direct violation of consumer rights and ethical business practices. I feel severely harassed, misled, and mentally stressed due to:

Repeated false promises and lack of transparency
Wasted time and effort following up
Financial impact due to delay in activation of required services
Emotional stress from the lack of accountability
Complete failure in grievance redressal mechanism
My Demands:
A formal apology from Vi for the mental harassment and inconvenience caused.
Compensation for the time lost, emotional distress, and financial damage.
Strict action against the negligence shown by the service provider.
Immediate review of such misleading business practices and systemic failures.
I request the Consumer Forum to kindly take serious note of this complaint and initiate action against the concerned company to ensure justice and fair treatment for customers like me.

Thank you for your attention to this matter.

Sincerely,
Sourabh Anant
Mobile: [protected]
Email: [protected]@gmail.com
Address: 11, Rishi Valley, Vaishali Nagar, Bhopal – 462003
Idea Cellular customer support has been notified about the posted complaint.
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    R
    rkommaraj
    from Hyderabad, Andhra Pradesh
    Nov 18, 2024
    Jan 10, 2025
    This thread was updated on Jan 10, 2025
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    I would like to switchover from idea to other service provide due to bad signal.
    I am trying many times to port from idea to other service provider is not allowing. My mobile number is [protected].

    i am receiving the below message

    UPC cannot be generated as there are subsisting contractual *obligations with your service provider. please contact your service provider for further assistance
    Nov 18, 2024
    Complaint marked as Resolved 
    not resolved
    Idea Cellular customer support has been notified about the posted complaint.
    Nov 18, 2024
    Updated by rkommaraj
    Its horrible. i tried many ways and not able to resolve. in addition to message i approached through whatsapp and there is no solution. finally approved and received a message that you should approach vi stores along with documents.

    immediately I visited dondaparti, diamond park branch at 14.45; 18/11/2024 and staff is behaving like any thing. you can check the video how they are behavior and they told another story. the sim shall be changed on others name and then only possible to port the sim. what is this? I dont know why the sim is to be changed on others name.

    Initially they told so many numbers on my Aadhar number immediately i shown through net and there is only one sim.
    I am not getting any solution
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      B
      Balmiki prasad yadav
      from Vapi, Gujarat
      Apr 19, 2024
      Dec 16, 2024
      This thread was updated on Dec 16, 2024
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      Address: GUJARAT,VAPI
      Website: Idea network

      Masage, incoming and out going is stopped.
      Idea Cellular customer support has been notified about the posted complaint.
      Apr 19, 2024
      Updated by Balmiki prasad yadav
      Please resolve the issue as possible as.
      Issue is not resolved. Please do ASAP
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        M
        Mehraj Attari
        Oct 24, 2023
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        Without any fault showing no service i tried every way to fix it but same problem when i called to customer care she was saying your sim got damage/corrupted so visit to store to replace the sim by paying charges but i'm not understanding if it's my fault i will ready to pay but without any reason why i have to visit store and replace the sim idea should delivery the replace the sim at my door step.
        Idea Cellular customer support has been notified about the posted complaint.
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          V
          Vaidyanathan KS
          Jul 27, 2023
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          My idea prepaid sim is not working in UAE (Dubai), which was working till yesterday. Now no network is showing up. I need to get this active asap inorder to get the OTP on this number. The sim is active till 21 August 23
          Kindly help me on this. It will great.

          Name - Vaidyanathan KS
          Idea mobile no [protected]

          Dubai contact no. [protected]
          Email id : [protected]@gmail.com
          Idea Cellular customer support has been notified about the posted complaint.
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            E
            ethics4u
            Jun 26, 2023
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            After the merger with vodafone, its difficult to contact someone there for PF related to idea cellular days

            need contact for PF withdrwal in idea cellular
            Idea Cellular customer support has been notified about the posted complaint.
            no progress at all
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              A
              Ankit17301
              from Bengaluru, Karnataka
              Jun 15, 2023
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              From the past two days, My idea sim is network is not giving any signal, Please kindly check and verify why it is giving this type of disturbance and call drop is also occured. And I had already recharged my 84 day plan.
              Idea Cellular customer support has been notified about the posted complaint.
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                K
                KrutikaRohra
                from Kalyan, Maharashtra
                Jun 8, 2023
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                Please note that I've been using my VI number [protected] since 2015.
                It has been continuously active since 2015 and the plan validity of my last prepaid recharge plan of 84 days was up to 4th June.
                Suddenly my Number stopped working on 19th May. There was No Network, No Incoming, No Outgoing - completely Blank & on enquiry from the VI Gallery, I was informed that my number was disconnected for want of KYC & further that the number could be activated only if I opted for Postpaid Connection under Family Plan with an additional New VI Connection.

                I was made to pay Rs.100 for reconnection charges or SIM replacement charges.

                After that I received a call from Customer Care & I narrated the whole saga to the Customer Care Representative. He assured me to help in this regard & helped me in processing the online application for
                'POSTPAID TO PREPAID' migration. I also made an Online Payment of Rs. 479/- towards activation of the PrePaid Recharge Plan with a Validity of 56 days for the Successful Completion of my application.
                The Screen Shot towards acknowledgment of the above procedure is attached herewith for your kind reference.

                After going through the above ordeal, my number is still not working.
                It has been 20 days and is still in the disconnection mode.
                Idea Cellular customer support has been notified about the posted complaint.
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                  L
                  Lokanathlucky
                  from Mumbai, Maharashtra
                  May 19, 2023
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                  I have never activated any services from idea, but automatically VI activating services in behalf of me, there is total 35 deduction 2 VAS activated one is Handset inbuilt games 25/- and the second one is Telsync games 10/- . Please take strong action against idea.
                  Idea Cellular customer support has been notified about the posted complaint.
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                    U
                    Uma534
                    May 17, 2023
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                    I've been attempting to get back my funds from this site for several months, but I've been encountering errors. I strongly advise against depositing your money on this site. I was able to recover my money thanks to Durafox Tech, I came across their services via Google, and they assisted me in regaining access to all my funds.
                    Idea Cellular customer support has been notified about the posted complaint.
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