Idea Prepaid — Deduction of Money without consent/ without subscription | |
I, Kailas Shriwant, bearing cell No. [protected] with prepaid idea cellular connection has been noticing that every time i recharge a fixed about is being deducted without my knowledge for the sake of love pictures or other service messages which just opened to know as whats this? and automatically I get subscribed and my amount gets deducted, which i have never requested or subscribed. Also when contactedyour numbers 12345 or 4444 etc in which automatic messages comes but there is no menu of receiving our complaint and unable to talk to your any cusromer executive in this menu you are just advertising your products etc but not attendence of customer complaints grivience .This would require immediate rectification and the idea people should apolosize for the same and it should not be repeated hereafter. Was this information helpful? | |
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Dear sr.. My recvais is last 7 daya is gprs25 plan act but 4 day dact but bangest `
Idea Prepaid — deduction of money without subscription
Dear Idea Excutive,My no. is [protected] in the name of Vivek Pndey.i would like to draw ur kind attention to ur Idea Music station Service.Last week i have got a message that my music station service is activated. but i have not subscribe this service then how can it activated? and 30/- Rs. has deducted from my account.i have called to customer care and unsubscribe from this service but till date there is no information about deactivation of the service.i dont know whether it is deactivated or not.
i want to deactivate this service right now and need proper information about deactivation and back my money in account.Hope you will take my problem on priority basis and solve it as soon as possible.
And the another complain is for the unlimited calls of everyday for offers.it is really headaches.in one day 5 to 6 calls given by ur side. i want to stop this unnecessary calls.hopping ur positive response as soon as possible.
With Regards,
Vivek Pandey
cell no. [protected]
Myself Mr Dhiraj Pal using Idea Number [protected], yesterday I recharged my number with Rs 50/- and today made a local call, and balance was checked, it was found my balance is Rs 11.130/-, it was quite socking then I contacted customer care Executive Mr Amit at 12345 and came to know that some Idea music service has been activated on my number since 26/02/2010 without my knowledge and request and Rs 30/- have been deducted towards that service.
Sir it is requested to help me to get my money back to my account.
Thank you.
Dhiraj Pal
Sir it is requested to help me to get my money back to my account.
Thank you.
Dhiraj Pal
dear sir/madam,
My idea mb.no. is [protected] balence accunt ampty every recharg,
pls. sol the my complate
My idea mb.no. is [protected] balence accunt ampty every recharg,
pls. sol the my complate
your service is very poor
there is very wrong activation
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Idea Prepaid — In 12345 or 4444 no menu of customer complaint
I, Kailas Shriwant, bearing cell No. [protected] with prepaid idea cellular connection has been noticing that every time i recharge a fixed about is being deducted without my knowledge for the sake of love pictures or other service messages which just opened to know as whats this? and automatically I get subscribed and my amount gets deducted, which i have never requested or subscribed. Also when contactedyour numbers 12345 or 4444 etc in which automatic messages comes but there is no menu of receiving our complaint and unable to talk to your any cusromer executive in this menu you are just advertising your products etc but not attendence of customer complaints grivience .This would require immediate rectification and the idea people should apolosize for the same and it should not be repeated hereafter.