[Resolved] Idea Prepaid Card — Card services on hold | |
I am Idea prepaid SIM card holder , Details as below , Name - Mrs. Suajta Hanje Address - A -25 Ganesh Prasad S. No. 144/1/3 Nr. Dhayri Phata , Sinhgad road , Pune - 411041 Contact No. - [protected] SIM card Details , Mobile No. - [protected] SIM No. - [protected]X Type - Regular Brought on - 29 -09-09 Dealer - Unique Telecom , Mr, Prasad Franchaisy - Meera Communications Complint No. - [protected] dtd[protected] All therequired documents are given at the time of purchase ( Photo, Xerox of Pan card & Driving ls.) Another set of xerox is given at the tiom of verification . My card was working from last two months But now Services of my SIM are on hold from last 3 days , Idea representatives are again demanding all the documents with photo & according to them after summission of docs it will take another 3 working days to release the hold . I have all the rights to know Where are my personal documents & Photo ?. It seems that someone is missusing my personal documents & Photo . About the matter no one is answering me properly & they have no trace of the documents. According to Meera communications application form of SIM to Idea is not rejected for any reason . & all the docs are given to the dealer . Please look in to the matter as it colud be very serious . Should I launch a compalint in Police Station abuot my missing documents because anybody can missuse it . I tried to conatact nodal officer on +91 [protected]. On behailf of him madam Stela told me that , i can not talk with him directly. It wiil take another 48 hours to revert back. This is the fourth day I am talking with Idea peoples . & all this because of mistake by them,i am not responsible for the things happening . But suffering with loss of time & money . I am not ready to wait any more. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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