[Resolved] Idea Prepaid Connection — unable to send sms to reliance network | |
Respected Sir/Madam i m having idea prepaid connection and i recharged with message offer ... coz i love to chat with friends...last 15days i m unable send sms to reliance network not only a perticular number ...some times messages will be delivered but regularly i m unable to send sms...i get irritated with the services...customer care people not at all giving proper response...today afternoon i ve given complaint to customer care my complaint reference number is 82877024 Dt.9/5/09 but still i did nt get any call from idea...still to send a single sms i ve to try for many times then only it will get delivered...i m not sure that though i receive delivery report sms get delivered or not... really i feel sorry... please do the needful... thanking you... Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
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Thats what they do.
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Idea — SMS Delivery costs
Hi !I got my number [protected] from Bangalore in January 2009. It was IDEA prepaid sim. Now I get what they mean by IDEA- IDEA s to fool people ; these IDEA people have lots of them.
I just sent 1 or 2 sms (to a normal no, not a premium or Value added service no.)and then one morning in the first month of SIM subscription, I was going to the Bangalore International Airport and at 4 am in the morning, I get a message that I have been debited Rs 5 for SMS delivery.
Now I dont care about the 5 rs sum, but the question is have these companies got any ethics ? In my last 6 yrs of owning some sort of sim/mobile connection, I was never charged for SMS delivery reports. The main thing is these guys inform about such a thing with message and that too at 4 AM in the morning so that the consumer might not be able to notice, too. I was awake at that time and saw it otherwise most would have not read the message.
I immediately changed my number to BSNL, at least they are fair with better quality and good offers, no need to charge with some special 30 rs vouchers like IDEA to extend an offer. Shame on you IDEA, you only have ideas to loot customers not provide them better service. Come on there are better ways to use your brains you management people up there than sitting in your AC chambers and finding innovative ways to stealing pennies from consumer's pocket. I am never gonna get one again.
I hope you get to me fast !
Vimal Bhaya
([protected]@gmail.com)