[Resolved] Idea Prepaid Mobile Service — outgoing calls are blocked by service provider | |||
i have ported my cell no from airtel to idea at the time of purchasing the sim i have give all the documents addresss proof and photo to the shop executive and he swear he have submitted my documents to idea same time idea says they havent recieved my documents in this situation i have contacted idea customer care many times (idea blocked my out going to their toll free customer care lines too so i wont be able to call them) and ask where should i submit the documents they refuse and they say no need to resubmit the documents sometimes they says u need to resubmit the documents to reactivate the outgoing calls facility idea have give me an offer of full talk time of the following amounts rs 30,50,and rs 100 i mostly recharge for rs 30 and idea lost their commisions this is what one of the actual reasons behind the barring because they give me the offer for 3 months if there is nooutgoings there are no recharges and no more loss for idea and i have to stick to this service provider for 3 months please take necessary actions to change this service provider Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I am your customer from last One year, i am enclosing a complain against you. I am using your idea network services from last one year bearing number [protected] and [protected] as corporate connection in the name of Honda Ciel Cars Ltd. In sep 2009 i renewed my corporate plan after using one year, that's why this months bill was very high, so i could not submit it in one time, i submit 1500/ except 1800/ and 300/ rupees balance, i inform your customer care executives that i will submit it in the nest month and i request you supervisor and manager also, but they were not satisfied to me about and also not entertain my problem properly. I am not any your fraud customer, not cross my credit limit and even during last year's all my dues submit on time, even you are not supporting me. Only for 300/ rupees You Cut My Services. What a disguisting !! This action caused me lose up to one lac rupees. In the name of serviceyou give me loss a lot. Only for three hundred rupees you cut my services, I[censored] will do this type of valgarities i will be survive from your side and even also publish in the market this disguisting approach which a am suffring it from your side and your customer care executives not proper entertain the customerand also behave rudely. You cut my services and i will get compensation which i am facing and misbehave and poor services, and i will not suggest to anybody to take Idea connection which were my approach in the past.
Idea — servieses block
hello sir,my self Mohit Aggarwal. I took a new Idea sim ( no. [protected]) 7 day before. I summit all required documents. But after 5 days my services was stoped. I rush to idea dealer. But he had no answer for it. I am not expecting these kind of services form such a big comp. Please take an appropriate action about it. Any action will really appreciated.
thanks
Mohit
[protected]
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Idea — outgoing call service blocked
i have submitted my idea postpaid bill, invoice number:[protected], invoice period:10feb2009 to 9march2009 vide cheque no.483002 of Rs.320 only.outgoing call service is blocked.