[Resolved]  Idea Prepaid Services — dnd(do not disturb)

sir, I am an idea subscriber([protected]) and using prepaid services of idea in delhi.I have registered for dnd on 18th march 2008.But on 25th october i got a promotional message from dominos at 12:38 p.m.the content of that message is "celebrate diwali with dominos.get rs.101 off on an order of rs.401 or above.save rs.101.coupon code:CRM04.offer ends 28 october.ca;;44448888 & order now.t&c."the message service center number through which they have sent that sms is [protected].i have already lodge a complaint in customer care and complaint id is 62022180 and it should be processed by 13th of november, 2008.i want that legal action should be taken in this regard.your interference in this matter will be highly acknowledged...


raunak garg
117, satya niketan, 4th floor,
moti bagh, new delhi-110021.
[protected].
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Aug 14, 2020
Complaint marked as Resolved 
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getting promotional messages from 55456( cricket updates) without my cosent
Yes. Idea plays foul game against NDND policy. They are violating the law. Furthermore trai's website has no functional page to complaint against the DND-violating service providers. It advises to complaint in the customer care. Idea prepaid customers even cannot get the customer care number anyway. Trai's complaint page link: http://ndncregistry.gov.in/ndncregistry/aboutFileComplaint.jsp
Self a customer No.[protected] tried for DND on 1909 as per TRAI.

More messages i.e. 38 Nos. and promotional calls at rate of about 10/day started after requesting for DND.

What a mess!!!

Regards,

Mukul
sir, I am a Spice (Idea) subscriber and using prepaid services in Bangalore.I have registered for DND service on 26th December 2008.But I am still getting promotional calls to subscribe caller tunes every day which keeps on disturbing me. My service request number is[protected].I request you to initiate some action in this regard.your help in this matter will be highly appreciated.
Thanks and regards
Krishna
Please dont call me and dont msg
please do not call or sen messages
sir, I am an idea subscriber([protected]) and using prepaid services of idea in delhi. I am still getting promotional calls to subscribe caller tunes every day which keeps on disturbing me.
sir, I am an idea subscriber([protected]) and using prepaid services of idea in delhi. I am still getting promotional calls to subscribe caller tunes every day which keeps on disturbing me.
my mobile no. is [protected] [protected] Plase DND SERVICE ACTIVITE
my mobile no. [protected] and [protected] Plase DND SERVICE ACTIVITE
This is in regards to my conversation which i recently had with your customare care representative .Would like to inform you that he was not able to respond to my query propery and secondly he hanged up my phne without resvoving the issue.so i am quite dissapointed with the customer care .would request you to stop cricket and other irrevelent messages which i am frequently getting on my no. (# 91-[protected]).Also i am losing my credit of almost Rs 5 on daily basis .so resolve this issue ASAP.
my mobile no. is [protected] . DND SERVICE is ACTIVITE in mymobile but after daily 7 company calls in my mobile
Sir, I am an idea subscriber([protected] &[protected]) and using prepaid services of idea in delhi. I am still getting promotional calls to subscribe caller tunes every day which keeps on disturbing me.

Please make DND active
Sir, I am an idea subscriber and using prepaid services of idea in Pune. I am very very disturb now.
Please make DND active

My mobileNo. ins [protected]
sir, i am an idea subscriber and using prepaid service of idea in andhra pradesh, please don't send me any messages.
my mobile no: [protected]
Sir, I am an idea subscriber and using prepaid services of idea in Agra. I am very very disturb now.
Please make DND active.

My mobile no. is [protected]

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