Idea Prepaid Services — Necessarily deduct Rs. 25 - 3 times

My emails to Idea Cellular services in Gujarat Region.
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This is not done at all.

Inspite of all this mail confirmation and talks with the Customer care executive yesterday again Rs.25 gets deducted from my account.

I have lost total of Rs. 10 + 25 + 25 + 25 = Rs. 85 - This is pathetic.

I regret this way of losing my hard earned money. I have tried several times but the GRPS on my mobile Sony 810i is not activated by Idea and now I lose this amount.

If one more rupees is deducted I will surely take this further and surely make a formal complaint and get my money back.

Regards,
Vajesh Rathor. (0091 [protected])
Project Manager
@QuickStartGlobal.com
http://www.linkedin.com/pub/2/8b9/338
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Dear Mr.Rathor,

Thank you for writing to Idea Cellular Ltd.
We have received your request for deactivating the GPRS25 pack from your number. The request shall be processed within 24 hours.

For further assistance, please write to us at [protected]@idea.adityabirla.com.

We value your association with us and assure you of our best services always.

Thanks and Regards,

Nisha Sangani




[protected][protected][protected][protected]
From: Vajesh Rathor [mailto:[protected]@hotmail.com]
Sent: Monday, August 10, 2009 3:00 PM
To: Customer Care (Gandhinagar)
Subject: Fw: How to Deactivate GPRS - Reply immediatly...ASAP
Importance: High


Hi there,

Please respond immediately - How do I deactivate GPRS ?
I have loosing Rs. 25 every alternate day now - Lost Rs. 60 already.

Please help ASAP.


Regards,
Vajesh Rathor. (0091 [protected])
Project Manager
@QuickStartGlobal.com
http://www.linkedin.com/pub/2/8b9/338
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