[Resolved]  IGL New Delhi — Non-Installation of Gas Connection

Address:

Delhi

I applied for domestic gas connection on 29.04.2009 (B.P.No.[protected]) with a cheque of Rs.5000/- as required for my residence stated below. But, my connection has not been installed till date. IGL staff/ contractors visited my premises from time to time (each time-New persons visited) and told me that they are in process of compleleting connections turn by turn,and they told me that my neighbored is mis-behaving with them that,s why they (Mr.Abdul-[protected] & Mr.Atiq Khan-[protected]) will talk to their senior persons in IGL, but disappeared after giving some specific connections and I kept waiting for the same. I surprised to see that they gave the connection to my neighbored too who was creating problems. I complained /reminded to IGL (customercare.png @igl. co.in) vide e-mail to dated 19.02.2010, 05.04.2010 & 25.01.2011 for non-installation of connection. I contacted at customer care (Phone no.[protected] on 25.01.2011, and asked them about IGL's rules / guidelines for installation but they told me to visit IGL Bhawan at R.K.Puram, New Delhi. I personally went to the IGL's office to file the complaint in writing on 02.11.2011, but the officer on duty, Mr.Pankaj too was not having time to listen me, he simply receipted my complaint and told me he will talk to his senior person and let me know after 10 days the status of connection/ guidelines. Regarding utility services, any person can not instruct or create obstruction to / for IGL to give a connection from any out-let installed in the service lane, if any one do this, the IGL must take the help of the police. It is my sincere request to IGL to install my connection immediately.

ANITA JAIN
56, Maulana Azad Society
Parwana Road, Pitampura
Delhi-110034
Mobile:[protected]