IGL Png Gas Connection — No Connection even after 5 Months

Address:

North Delhi, Delhi

Dear Sir/ Madam,
I had requested for 2 PNG connections at 24 Tagore Park, near Model Town -I, Delhi-110009. I called customer care multiple times and they told that somebody would visit in 3 days. Calls were raised : (2-Jun) - (15-Jun) - 20-Jun- 4 Jul and (2-Jun) - (15-Jun)- 20-Jun; - 4 Jul respectively for both connections. Today when I called customer care, I was told that connection cannot be given without any reason. I am not looking for refund, but two connections. Sir request you to please get the needful done. Cust Care tells technical team says connection not possible. But the PNG Pipe is just 2 feet from from my boundary wall in the service lane behind my house and the two houses behind me have working PNG connections. Please Sir, look into the matter and get the PNG connections installed.
Thanks & Best Regards,
Tarun Goswami