[Resolved] IGL — New connection problem | |||
I applied for a new connection with IGL through Future Fuels on 16/05/2010 Form No. 917772 and Receipt No: 101634. A large number of flats in my complex have been given connection, but whenver i ask the site incharge he says your name is not on list. I contacted the Project Manager Sh. Dilip Kapoor, a very couteous person tried to help but could not. He then asked me to contact marketing person, i contact mr. Subashish he forwarded my call to another person Mr. Nahar singh. He was able to locate the problem and promised me that connection will be released by 22nd September. But till date i am still waiting. I do not know on what basis they are giving new connections has any seratum followed or it is just randomly provided. No procedure followed while giving connection. I feel fed p calling again and again and people just forwarding calls here and there. The customer compliant dept. is also useless as for last more than 1 month i have been calling them regularly. A complete mismanagement in giving PNG. regards Tanmoy Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 11 4607 4607
IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram, New Delhi, Delhi, India - 110022
I beg to say, we applied PNG connection in the month of October, 2018 and connection registration fee given Rs. 275 through cheque in the month of September, 2018. My BP no is [protected].
But till date no connection installed in my home, we complain many time in customer care, they told your complaint forward to concern deptt. We regularly contact with customer care last 4-5 month but no positive response from igl.
I request you, please do the needful.
Thanking you,
(Dhirendra Singh Rautela)
[protected]