[Resolved] Imagine store worli / Apple macbook 207 — Delay in delivery
I have booked a Mac Book 207 on 9th Dec 2009, and the delivery was promised was after one week on the 16th.On the 16th i was told that it will take 2 more days, after that i called today 18th Dec 2009 i was informed that it will take 4 to 5 more days.Which according to me is very bad customer Service.
When i asked for a refund i was informed that i will have to pay a 5 to 10 % surcharge as it was paid by card.
I would like to have the machine by tomorrow or the refund and i wont be paying the surcharge as it is a delay at your end.
As i am a student and have a lot of projects lined up, and i cant wait for so long to get a computer.
From:RSG Infotech Pvt ltd.
Imagine Store Atria Mall worli Mumbai.
Payment Mode: Cash Rs. 3000/-
Card Rs. 50483/-
Card # **** **** **** 4134 owner Marie Braganza.
Please Help with delivery as soon as possible or refund without surcharge.
Complaint marked as Resolved Aug 14, 2020