[Resolved]  Indane Cooking Gas — Impolite and arrogant behaviour

I am a resident of Bangalore, having connection with Sri Rama Gas Agency. I was not able to fix my regulator to a new cylinder.I first tried my agency number. The line was out of order!! Hence I wanted to log a complaint with the customer service cell of Indane. I called up the following number[protected] today[protected] morning and got a very arrogant and impolite reply from the other end. That lady who picked up the phone asked my consumer number and just banged the phone down without giving me any answer...keeping me again in dark. When I rang her again, she told me, she has noted down my number and dont waste her time now. She was not even willing to explain me what needs to be done from my end and what is the turn around time for getting this rectified.
This is purely attitude problem.. and we cant accept this from a person of CUSTOMER CARE WING!!
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi i had recently moved into chennai from mumbai and i had a HP Gas connection in mumbai and i surrendered the same there so that i can take the connection back in chennai and to astonishment the Revathi gas Agency in Medavakkam the manager in the agency does not even have the courtesy to guide the customer in the right direction and also says that the cylinders cannot be issued as there are no regulators available untill the 24 th of january 2009. This kind of managers should be forced to suffer the pain so that he understand how tough life is these days.
Regards
kameshwar
mob:[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13273
    Pending
    0
    Resolved
    5155
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information