[Resolved]  Indane Gas Agency — Refill of cylinder not receive in time

Sir,

I am the consumer of Indane Gas bearing consumer No.: 28430, the supply of refill of cylinder through Jai Jawan Gas Services, Sector-7, Dwarka, New Delhi-110075. I have a practice to book for the refill of cylinder with dealer directly over the phone. After many telephonic attempts when we got connected we were put on hold for a long time, then the receiving person refuse to take our request stating that I am not eligible for booking at this time or any other reason known to him and put off the phone. On advice of one of our well wisher I start the booking for the refill of cylinder through computerized Toll Free No. 1260 of Indane Gas. I suprised to note that the delivery of refill of cylinder were become more late in comparison with direct booking with dealer. I strongly contempt the attitude and request the higher authorities to take the complaint against the system and practice of the dealer. Further I request to acknowledge my complaint and rectify earliest possible. My present on Dated: 28-08-08, through Computerised Tol Free No. 1260. But am not receive any cylinder yet. I Hope to get the delivery of refill of cylinder immediately. Other complain regarding to issue the second cylinder is that the agency said, the second cylinder issue in November and cost of cylinder is Rs. 1650. In my knowledge the cost of cylinder (security deposit) is Rs. 900 only. One things say that the new connection are available at present and issue daily about 50 connections said agency. Why the not issue the second cylinder.


Thanking You.

Umesh Singh
313, Pockect-I, Sector-9
DDA Flats, Dwarka, New Delhi-110075.

Cust. Name - Neelam Singh
Cust. No. – 28430.
Phone[protected]