[Resolved] Indane Gas Agency — Delay in delivery

anindita

from Mumbai, Maharashtra

Address:

West Bengal

My consumer number of Indange gas service is 24304 in the name of Mr.S.C.Ghosh. I made my booking for gas delivery on 28 May 2010 with the Indane gas agent "Gas and Gadgets" located in Kolkata. The address of the agent is as follows:

Gas and Gadgets, Shop no.34, Near Manton Super Market, Diamaond Harbour Road, Kolkata 700 034.

While I was assured that the delivery will be made within 10-12 days, I have still not received any delivery against my booking as of today, 18 June 2010, inspite of repeated follow-up calls and visits to the foregoing gas agent, who in turn, has asked me to refer the matter to Indane office, Due to the agent's insensitive approach, I am being harassed and is now compelled to make this complaint. It is imperative to note that while my booking of month of May is pending, bookings done on 3/4 June 2010 have been delivered.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

hisudipta

from Pune, Maharashtra

I am a customer of Indane distributor " Baghajatin Gas services " and the No. is - BG 11316. On 10 Th Nov. one gas booking was done and the booking No. was -- 4224. As of date I have not received my cylinder.Two days back when enquired they informed that my dealer has been changed and now It is " Kishore - Krishna " which is far away from my house. Without informing a customer how one can change the dealer ?

More surprisingly, When I visited the new dealer "Kishore - Krishna " they said that the booking which was done on 10Th Nov. that gas was delivered on 19Th Nov. which as of date I have not received. That means it was sold to somebody else. Again I booked my gas at the new dealer '' Kishore - Krishna " and they said it would take another 7 - 10 days time.

Such kind of harrasment is common. Kindly take required actions ...

nainit

from Irinjalakuda, Kerala

Hi, I have been experiencing no proper response from Indane Gas Agency. Every time i call, get answer like, "will be delivered tomorrow". I am asking for written confirmation, if they have problem with stock, but they are even not giving any confirmation by mail or any other alternate.