Indane Gas — Blackmailing by distributors of Oil marketing companies

Address:

Delhi

Respected Sir/Madam,
I have a gas cylinder connection for home from Indane Gas(Indian Oil) through it's distributor Dikshit Gas Sewa at Dedha Market, Main Road Village khichripur, Delhi-91. Distributor was providing me with a cylinder which had a lesser weight of gas than what it should be having so I complained against the same to the Indane Gas company through it's website. But instead of getting any reply what I got from distributor is that my connection has been made inactive without giving me any intimation through mobile(as we get intimation through sms whenever we book a new cylinder on company website) or through e-mail when you can give intimation for even a new booking why can't you give intimation for suspending or cancelling a connection. What does that mean that I do not deserve to get a cylinder from the government of India what crime have I committed that they won't even let me know what is my mistake when your website responds that connection is inactive shouldn't there be a place where you get your answers. Such distributors they have stopped giving subsidised cylinders to people like me who complain against them, I am not even sure if they would be even obliging by giving a commercial cylinder to us. Why can't more people be given distribution-ship of such gas agencies, why such people are allowed to run their monopolies, has the government ever survyed or analysed as to how much customers is such an agency providing connections or are they working on a fair play policies or they only exploiting their customers there is hardly any use of giving subsidised cylinders if the subsidisation is only being used by such agencies to their own benefits. A gas connection is the basic need for every person because you require it to cook your food as cow dung cakes or even kerosene oil are not available now there are hardly any other means to prepare your food which is basic requirement which even criminals are provided with in jail. Is it necessary for every person to fight through court to get it's right and such basic requirements. Please don't let your population being exploited by such people at-least provide us cylinders that are not subsidised but at least easily available like other things of necessities such as wheat, rice, vegetables etc.