[Resolved]  Indane Gas — False booking and Black-marketing of refill cylinder on consumer number IG-15289

Complaint against False booking and Black-marketing of refill cylinder on consumer number IG-15289 by M/S INDIRA NAGAR GAS SERVICE 1, Himalaya Marg, D-Block, Indira Nagar, Lucknow.

Sir,
With most respect and humble I beg to draw your kind attention towards my consumer number IG-15289 of M/S INDIRA NAGAR GAS SERVICE 1, Himalaya Marg, D-Block, Indira Nagar, Lucknow.
I have been a permanent costumer of the agency since 2001 The agency had been providing me satisfying service since 2001, for past few months the agency has started false booking for refill of cylinder on my consumer number and delivering itl to someone else as whenever I tried to book my refill they says that it has already been booked and delivered. When I asked them to show the receiving of the refill they didn’t gave any satisfactory answer.
Sir, I’d like to tell you that I am retired person and it causes me a great inconvenience to make frequent visit to the agency.
Please take the necessary action to avoid this kind of black-marketing.
Thanks.
Jawaharlal Sharma,
14/166 Indira Nagar,
Lucknow.(U.P)
Ph:[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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I am customer of Indane Gas. My consumer number is 349 with Gurukripa Gas Agency, Alappuzha, Kerala.

I had booked gas couple of weeks back. The agency informed that the gas was send through one person, Mr. Anil (mob No.[protected] on 12/08/2011.

But till date(29/8/2011) we have not received gas. On contacting the gas agency, they are shredding off their responsibility by saying that they have sent the gas on 12/08/2011 and now we have to contact Mr. Anil. He inturn is not picking his mobile. Further, the gas agency is refusing to accept booking of another gas with reason that once booked further booking can be taken only after 21 days.

Sir, we doubt that the gas which was sent to us was redirected to some one else. The phone number of the gas agency is[protected].

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