Indane Gas — harassment of indane authorities

I have been a consumer of indane gas (consumer no 30931) for the past 15 years. Recently i ordered a cylinder from the indane authority YADU INDANE SAHIBABAD UTTARPRADESH.
After 10 days i have still not received the cylinder at my doorstep.When we call them and question them about the status of the delivery they give as an awkward answer that "the cylinder has been dispatched long ago and we don't know the where about's of the cylinder".
This thing has been going on for the past many months and still they have not changed the way they deliver the cylinders.
This has become there tool in harassing people and destroying the image of the company.
I request the company to take stringent action against the agency and make sure that this type of things are not repeated in the future
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COMPLAIN FOR HP GAS, HAPUR (GHAZIABAD)


Dear Sir,

I am active member of The Indian Armed Forces viz. Indian Navy. I am under transfer to Delhi in Feb 09. My Permanent Address is appended below:

Birender Pal Singh
H.No: 15-2/229, Adharsh Nagar Colony,
Modi Nagar Road, P.O Hapur
Distt. Ghaziabad (UP)-245 101
Mob: [protected]

2. In view of above, I have taken HP Gas connection vides S.No. NZ 5644129, CV No. 1009214 and Customer No. 609718 dated 31 Oct 08. Gas Supplier Address is appended below:

PRIYA GAS SERVICE,
SHANKAR GANJ, GARH ROAD,
HAPUR (GHAZIABAD)
Mob: [protected], [protected]

3. My complained for Gas Regulator, He has not given regulator since 31 Oct 08. 30 times we are asking personally and telephonically, every time his given only one answer "Regulator will coming Next week"

4. Lastly, Due to HP Gas supplier, I was purchase regulator from Local Market. Now I am using Local Regulator, incase something happen who will responsible for that.

5. It is therefore requested that please take some strong action and give suggestion what I can take action after that.

6. I feel confident of receiving a favourable and helpful reply.


Thanking You


Yours faithfully

(Birender Pal Singh)


Place : Hapur
Date : 19 Jan 09

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